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    Case Management Team Leader - New York, United States - RCM Health Care Services

    RCM Health Care Services
    RCM Health Care Services New York, United States

    3 days ago

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    Description

    Job Description

    Job DescriptionGorgeous and well known community health center located in Lower Manhattan is searching for an experienced Case Manager Team Lead (Home Health) to join their dynamic team. This position comes with a very competitive salary and benefits package also

    Position Title: Care Management Team Leader– Home Health
    Reports to : Director of Support Services
    FLSA Status: Exempt
    Location : Manhattan

    Position Summary : The Care Management Team Leader- Health Home provides supervision to Care Managers and Navigators and ensures that the Health Home requirements are met.

    People Management
    • Provide supervision to Care Managers and Navigators by chart review, face to face case discussion, work schedule, and performance reviews including development of performance improvement plan as needed.
    • Recommended to hire and manage the assigned staff and/or team under his/her supervision.
    • Provide onboarding and ongoing training to staff.
    • Manage and meets team's performance goals set by Department of Support Services.
    Program Management
    • Adheres to NYS Health Homes and lead Health Homes requirements.
    • Provide crisis intervention and care coverage as needed.
    • Ensure up to date maintenance of client-related records and other required documentation according to the protocols and standards of Department of Support Services within required time frame.
    • Determine perspective client's eligibility of the Health Home program prior to enrollment.
    • Manage and monitor keys deliverables to clients by perform regular quality assurance activities to ensure appropriate documentation and services rendered to non-HARP and HARP clients within required timeframe.
    • As part of care coverage, perform HARP Eligibility Assessment, HARP Plan of Care, Level of Services Determination, HCBS referrals, continuation of HCBS services, etc., as needed.
    • Submit both external and internal reports adhering to deadlines (e.g., HARP, admit alerts, incident report).
    • Review all required Health Home care management services related documentations (e.g., progress notes, HMLs, assessments) to ensure proof of services rendered within required time frame exist.
    Quality Assurance/Quality Improvement
    • Ensure data entry accuracy entered to various reporting system: eICARE, GSI, RMA, BTQ, MAPP, HCS, ICDP.
    • Perform regular quality assurance activities to ensure appropriate services are rendered to clients (e.g., observes home visit and face to face meetings, directly observe and review coordination of care for a higher risk cases).
    • Working as a part of the team for the quality assurance and continuous quality improvement (CQI) activities consistent with Department of Support Services' standard.
    Qualifications:
    • Advanced degree in Health, Human Services, Mental Health, and Social Work with one (1) year of supervisory experience to case management staffs and three (3) years of qualifying experience required. May consider bachelor's degree in Health, Human Services, Mental Health, and Social Work with two (2) years of supervisory experience to case management staffs and four (4) years of qualifying experience.
    • Qualifying experience includes verifiable work with the target populations: individuals with Serious Mental Illness, serious substance use disorders (SUDs), and/or HIV/AIDS who are virally unsuppressed.
    • Experience and/or knowledge of NYS Health Home preferred.
    • UAS-NY certification required within 1 month of hire.
    • Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season) and testing for tuberculosis is required. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.
    Salary: $59,000k - $70,000k DOE + exceptional benefits

    #ZRCompany DescriptionRCM Health Care Services' mission is to provide opportunities for qualified candidates across medical professions. We deliver timely results and have built a reputation of trust with our clients and candidates. Since 1975, we have been providing staffing solutions to many of the finest healthcare institutions across the nation and careers for thousands of candidates. As professional career opportunity matchmakers, we follow up and follow through to help our clients and candidates to reach their career and life goals. We proudly hold the Joint Commission Gold Seal of Approval as well.

    Company Description

    RCM Health Care Services' mission is to provide opportunities for qualified candidates across medical professions. We deliver timely results and have built a reputation of trust with our clients and candidates. Since 1975, we have been providing staffing solutions to many of the finest healthcare institutions across the nation and careers for thousands of candidates. As professional career opportunity matchmakers, we follow up and follow through to help our clients and candidates to reach their career and life goals. We proudly hold the Joint Commission Gold Seal of Approval as well.
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