Service Manager - Delray Beach, United States - Ed Morse Automotive Group

Ed Morse Automotive Group

Verified Company

Delray Beach, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

Accelerate your career with Ed Morse Automotive Group With 75+ years of industry experience, we provide excellent service to our customers and team members.

Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands.

Join a family-oriented company that values personal and professional growth.

Ed Morse Automotive Group is looking for a service manager to join their team.

Responsibilities:

The Auto Service Manager is responsible for developing service operations, gross profit, and expense control.
Recruit, hire, train, and develop a team of top Automotive Service Professionals while promoting strong customer satisfaction and building loyalty.
Handle customer complaints tactfully, promptly, and with concern for the customer.
Provide exceptional customer service by listening to customer concerns and finding the best possible solutions.
Generate and strive to increase labor sales.
Ensure that vehicles are being serviced properly while utilizing technicians efficiently.
Must be able to maintain a quality staff that meets and exceed training standards outlined by the manufacturers.
Supervise and manage the workload and schedules for all service employees.
Have a full understanding of job requirements for associates within the service department and how those jobs are to be performed.
Manage payroll and expenses to meet the changes in the business.
Ensure that the department and equipment meet required safety standards for a hazardfree work environment.

Qualifications:

5 years, Service Manager Experience in the automotive industry is a must.
Strong customer focus including negotiation and deescalation skills.
Leadership ability to include demonstrated ability to develop team members.
Good automotive technical aptitude to work with automotive technicians.
Ability to learn and work with automotive software.
Successfully complete a preemployment background check and drug screening
Valid Driver's License with clean driving record.

Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:

Weekly Pay
Uncapped earning potential Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including:
Medical
Dental
Vision
Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Sick Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program
Discounts on vehicles, parts & service
Employee Referral Program
Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential