Manager - Learning and Enablement - San Francisco

Only for registered members San Francisco, United States

2 weeks ago

Default job background
Full time

Job summary

The Manager - Learning & Enablement leads the execution and scale of Daybreak's learning ecosystem across customers, employees, partners,
and external practitioners.

Responsibilities

  • Customer Enablement & Go-Live Readiness Design and execute customer product training programs that ensure confident,
    succesful go-lives Lead train-the-trainer and end-user enablement experiences with consistency and quality Own preparation timelines,
    training materials, and LMS configuration for customer engagements Drive product release enablement to reinforce platform changes post-go-live
  • Employee Learning & Development Own and execute internal learning programs including monthly mastery sessions,
    LMS micro-courses quarterly hands-on workshops, and SME-led initiatives Design and maintain role-based learning paths aligned to skills matrices
    and career progression Support onboarding new-manager enablement promotion readiness programs Drive learning KPI tracking continuous improvement based on feedback
    & data
  • Instructional Design Content Creation Design build learning experiences across multiple formats self-paced courses live sessions workshops job aids playbooks Create maintain content using modern tools video interactive modules documentation Ensure all learnin assets meet established design standards experience quality bars

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