Manager - Learning and Enablement - San Francisco
2 weeks ago

Job summary
The Manager - Learning & Enablement leads the execution and scale of Daybreak's learning ecosystem across customers, employees, partners,and external practitioners.
Responsibilities
- Customer Enablement & Go-Live Readiness Design and execute customer product training programs that ensure confident,
succesful go-lives Lead train-the-trainer and end-user enablement experiences with consistency and quality Own preparation timelines,
training materials, and LMS configuration for customer engagements Drive product release enablement to reinforce platform changes post-go-live - Employee Learning & Development Own and execute internal learning programs including monthly mastery sessions,
LMS micro-courses quarterly hands-on workshops, and SME-led initiatives Design and maintain role-based learning paths aligned to skills matrices
and career progression Support onboarding new-manager enablement promotion readiness programs Drive learning KPI tracking continuous improvement based on feedback
& data - Instructional Design Content Creation Design build learning experiences across multiple formats self-paced courses live sessions workshops job aids playbooks Create maintain content using modern tools video interactive modules documentation Ensure all learnin assets meet established design standards experience quality bars
Job description
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