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    Team Leader - Memphis, United States - Chick-fil-A

    Chick-fil-A
    Chick-fil-A Memphis, United States

    6 days ago

    Chick-fil-A background
    Description

    You will be leading the highest performing team in the quick service industry. This is a leadership position that is a launching pad to further opportunities within Chick-fil-A. We take the time to invest in YOU as a leader and teach you about what makes us different. In leading a multi-million dollar business, you will need to possess the skills and characteristics to exemplify excellence in everything you do

    FULL Benefits:
    • Pay evaluations twice per year
    • Paid Time Off
    • Medical/Dental/Vision Insurance WITH Higher Employer Contributions
    • No Cost Life Insurance
    • Retirement WITH Matching
    • Scholarships Available
    • Flexibility with time-off requests
    • Leadership development opportunities
    • First two uniforms (shirts, pants and belt) provided
    • Many corporate and owner/operators start in the restaurant
    • Heavy Investment in you, personally, as a leader
    • Free Meals
    • Monthly Superlatives with awards and gift cards
    • Uniforms provided and refreshed each year
    • Chick-fil-A Apparel 50% 0ff
    • Food Provided in all leadership meetings
    General Responsibilities
    • Keep Food Safety, Food Quality and Guest Experience at the forefront of your teams focus at all times.
    • Oversee a particular shift of the restaurant and everything within that shift is ultimately your responsibility
    • Engage and coach Team Members to consistently follow all Chick-fil-A processes and procedures.
    • Shift management - breaks, communication, call-off management, discipline, reward & recognition
    • Consistently coach and mentor team members/leaders around best practices.
    • Empower, encourage and provide feedback to team members on a daily basis
    • Ensure all team members on shift are aware of plan for the day.
    • Ensure store is neat, clean and organized at all times.
    • Train team to present food to guests with neatness and attractiveness.
    • Appropriately handle all customer issues and play a positive role in customer recovery.
    • Perform discipline for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook.
    • If closing, control pre-close functions while not compromising service and food quality standards.
    • Ensure cleanliness of all areas is always top-of-mind - with a focus on customer perception
    • Front of the House (FOH) - Responsible for all cash management duties. Count down registers, tracking cash and coupon accountability, change fund management, Daily Report.
    • Back of the House (BOH) - Follow all waste tracking procedures at all times.
    • Drive food cost and labor cost best practices and work to implement them at all times.
    Growth Opportunities
    • Travel for Grand Opening opportunities
    • Potential growth into Corporate Office roles with college degree
    • Potential growth into Franchisee candidacy with college degree
    • The possibilities are endless
    If you schedule an interview and do not show up it will be reported to unemployment as a no-show and you may lose benefits so please do not apply if you do not plan to attend.

    Requirements
    • Attached Resume and application filled in its entirety
    • Full time position hours per week)
    • Must have opening OR closing availability
    • Minimum 3 years of comparable work experience
    • Minimum 3 years of leadership experience
    • If hired, you will be a probationary team member whose performance will be evaluated over a month long trial period. If you meet expectations you will be offered an official position at the end of this trial period.
    • Positive attitude
    • Growth mindset
    • Ownership of the business and your responsibilities
    • Ambitious
    • Leadership potential
    • Awareness
    • Great attitude/Hard working
    • Dependable
    • Honest
    • Responsive and flexible to team's needs
    • Works to serve others
    • Servant's Heart
    Company Information
    We opened our doors on July 15th, of 2021 with hopes to create a warm and welcoming environment for guests and team members alike. Our core values are positivity, growth, ownership, ambition and leadership. We are constantly looking for ways to invest in our team members in order to better their lives while creating amazing experiences for our guests. Our people are the most important asset we have and we want them to feel that way. The Chick-fil-A way of doing things started in 1946 with Truett Cathy and we strive to carry on his legacy and principles today. Whether looking for a long term career or a part time job while pursuing a career, we are always looking to hire the right people that exemplify our core values and can carry on Truett's legacy of caring for others.
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