Quality Assurance Manager - Ipswich, United States - San-tron, Inc.

Description

The
Quality Assurance Manager is responsible for leading the development, implementation and execution of San-tron's global quality system with the goal of continuous improvement towards zero defects.

• Responsible for the development, implementation and execution of the global quality system, including internal and external quality, maintaining compliance with ISO 9001 and AS 9100 standards
• Plans and institutes inspection strategies, methods and procedures which address FMEA analysis.
• Performs audits to monitor effectiveness of inspection strategies, methods and procedures to drive continuous improvement.
• Manages the Company's Corrective Action / Preventive Action (CAPA) activities
• Leads the investigation and resolution of customer complaints as they pertain to product and procedures.
• Responsible for organizing, maintaining and reporting quality data.
• Responsible for facilitating MRB activities.
• Investigates and advises on areas of cost, procedures, process and product efficiencies to help drive continuous improvement.
• Leads, develops and conducts training sessions to keep all associates informed on procedures and methods as they pertain to quality assurance.
• Responsible for continuous educational process in Quality Assurance in order to be up to date on new and changing technology in the QA field.
• Directly manages the U.S. Quality department including providing work direction, training, performance management and individual development of the Quality team driving continuous improvement within the department.
• Provides work direction and auditing of manufacturing and warehouse personnel as required to monitor quality systems
• Support Engineering, Manufacturing, and Customer needs.
• Maintain Safety procedures in Quality Assurance areas.
• Participate as a member of a Project Team and/or Cross Functional Team as required.
• Perform other related duties as required.

• B.S. in technical field or equivalent with seven to ten years' experience in related field within a commercial manufacturing environment.
• Minimum of 5 years of experience in the development of quality systems within an engineering/manufacturing environment and their implementation.
• Advanced knowledge and experience in quality assurance, control and management; lean manufacturing tools/processes.
• Experience with leading a structured root cause and corrective action process
• Prior experience in managing ISO & AS 9001 program
• In depth knowledge of SPC and other statistical tools related to quality control
• Experience with computer systems required.
• Must have the knowledge to understand the OSHA and other international, federal and state regulations.
• Experience in the development of global, 'customerfocused' quality systems.
• Strong critical thinking and problem solving skills
• Effectively leads change initiatives. Has the ability to engage and lead others through change.
• Must be able to travel domestically and internationally 20%.
• Green or Black Belt certification a big plus.

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Monday to Friday