- Respond to inquiry calls from hospital discharge planners, families, and other referral sources. Conduct facility tours. Manage the admission process by maintaining updated bed availability and facility services information at all times. Manage the inquiry process professionally, timely and with appropriate follow-up. Effectively manage occupancy levels and census/premium mix enhancement
- Makes sales calls outside the facility to medical, insurance, legal, and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts
- Develop and maintain relationships to advise referral sources of bed availability and new products and services, and efficiently meet the daily needs of the community at large. Promote the facility and its services to referring agencies. Maintain the current database of existing and potential referral sources
- Visit all referral sources periodically
- Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes, and discharges, by chairing daily admission meeting to discuss forthcoming changes. Utilize bed management principles
- Maintain a close working relationship with the Director of Nursing and the Business Office Manager to assure appropriate and efficient decisions about prospective admissions. Recommend admission decisions to facility management. When admissions determinations are made, communicate with nursing and housekeeping about appropriate room and bed selection
- Obtain appropriate admission papers and signatures from residents or responsible parties prior to admission. Communicate special needs of new admits to staff to facilitate a smooth transition
- Maintain a waiting list in compliance with state and federal guidelines
- Maintain a working knowledge of Federal and State regulations and reimbursement (Managed Care, Medicare, and Medicaid). Provide assistance with new employee orientations on these topics and the admission process. Maintain a strong working knowledge of managed care referral process
- Monitor inquiry, admission, and census trends. Prepare an inquiry log and other reports as required. Monitor all active and inactive inquiries
- Monitor and evaluate customer satisfaction. Audiences might include new admissions, post-discharges, current residents and families, community sources and inquiries that were unable to admit. Share results with the management team and others as appropriate to develop action plans as needed
- Develop and implement special events and presentations targeted at community education, establishing, and maintaining status for the facility as the expert on skilled nursing, specialty programs, and rehabilitation care in the community
- Attend in-service education programs in order to meet facility educational requirements
- Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information
- Maintain confidentiality of resident and facility records/information
- Protect residents from neglect, mistreatment, and abuse
- Protect the personal property of the residents of the facility
- Others as directed by the supervisor or administrator
- Two (2) years equivalent experience in a sales/marketing position or Director of Admissions position in lieu of degree
- Organized and detailed in work performance
- Good communication skills with excellent self-discipline and patience
- Genuine caring for and interest in elderly and disabled people in a nursing facility
- Comply with the Residents' Rights and Facility Policies and Procedures
- Perform work tasks within the physical demand requirements as outlined below
- Perform Essential Duties as outlined above
-
Director Marketing
1 week ago
AEG Memphis, United StatesIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · TPC Southwind is a private par-70, 7,244-yard layout located in the gated community of Southwind in Southeas ...
-
Marketing Director
2 days ago
Cordova Wellness & Rehabilitation Center Memphis, United StatesJOIN OUR TEAM · Now hiring a Marketing Director- · Experience with demonstrated success in a nursing home or other related health care facility is preferred. Must be knowledgeable of clinical policies and procedures, of insurance verification and authorization process, and of r ...
-
Director, Direct Marketing Strategy
6 days ago
American Lebanese Syrian Associated Charities Memphis, United States Full timeDescription · As the Director of Direct Marketing Strategy, you'll play a pivotal role in shaping our fundraising efforts and driving growth. Join our passionate team and help us achieve our mission. · Key Responsibilities: · Leadership and Team Management: · Lead a team respo ...
-
Director Marketing
3 weeks ago
teamworkonline Memphis, United StatesTPC Southwind is a private par-70, 7,244-yard layout located in the gated community of Southwind in Southeast Memphis, Tennessee. TPC Southwind is home of the FedEx St. Jude Championship. TPC Southwind houses a modern-style, 34,000 square-foot clubhouse featuring rich wood furnis ...
-
Director of Marketing
2 weeks ago
G.O.S.H. Inc Memphis, United StatesOverview: · The Director of Marketing is responsible for developing and executing a clearly defined marketing and product development strategy in a manner that supports consistent business growth and enhances brand equity and awareness. This position is responsible for planning, ...
-
Senior Director, Brand Marketing
1 week ago
Anywhere Real Estate Memphis, United StatesAnywhere Real Estate · Senior Director, Brand Marketing - U.S. Based Remote · Memphis , · Tennessee · Apply Now · Reporting to Vice President, Head of Marketing · What really matters to real estate consumers today? If you are a creative marketer eager to answer that question ...
-
Associate director of marketing
3 weeks ago
Transnetyx Memphis, United StatesTransnetyx is seeking a Director of Marketing to join our talented Marketing Team · You will be responsible for the development of an integrated external and internal marketing and communication strategy for the company and its products that underpins our business growth, raises ...
-
Director, Marketing Engagement
1 week ago
ARS Memphis, United States Full timeCompany Name · ARS-Rescue Rooter · Overview · American Residential Services is seeking a Director of Engagement will play a pivotal role in leading the strategic direction and execution of our owned & earned marketing efforts. This position will lead a team of experienced market ...
-
Director, Market Access and Reimbursement
4 days ago
Convatec Memphis, United States Full timePioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infu ...
-
ASU Mid-South West Memphis, United StatesSummary: · Arkansas State University Mid-South is seeking a highly motivated and skilled professional to create, implement, and direct a strategic marketing plan to support and advance ASU Mid-South to both internal and external audiences. Reporting to the Vice Chancellor for Ins ...
-
Arkansas State Mid-South West Memphis, United StatesArkansas State University Mid-South is seeking a highly motivated and skilled professional to create, implement, and direct a strategic marketing plan to support and advance ASU Mid-South to both internal and external audiences. Reporting to the Vice Chancellor for Institutional ...
-
Marketing Director
3 weeks ago
Cordova Wellness & Rehabilitation Center Cordova, United StatesCordova Wellness & Rehabilitation Center - · JOIN OUR TEAM · Now hiring a Marketing Director- · Experience with demonstrated success in a nursing home or other related health care facility is preferred. Must be knowledgeable of clinical policies and procedures, of insurance veri ...
-
Marketing Director
1 week ago
Cordova Wellness & Rehabilitation Center Cordova, United StatesJOIN OUR TEAM · Now hiring a Marketing Director- · Experience with demonstrated success in a nursing home or other related health care facility is preferred. Must be knowledgeable of clinical policies and procedures, of insurance verification and authorization process, and of ru ...
-
Market Director
1 week ago
Randstad USA Memphis, TN, United States Full timeOur Market Managers will work closely with their team to ensure goals and objectives are met while meeting their personal production. · We help companies find the best human capital for their organizations, impacting their productivity and profitability. We also help people thri ...
-
ASU Mid-South West Memphis, United StatesSummary: · Arkansas State University Mid-South is seeking a highly motivated and skilled professional to create, implement, and direct a strategic marketing plan to support and advance ASU Mid-South to both internal and external audiences. Reporting to the Vice Chancellor for In ...
-
Child Care Center Director
2 weeks ago
ESI Memphis, United States*Please note all applicants must be a current US resident. · ESI is now hiring a Child Care Center Director in the Memphis, TN area. · POSITION SUMMARY: · ESI is seeking a Child Care Center Director for a private early childhood education organization with a focus on improving th ...
-
Director of Sales Operations
1 week ago
US Foods Memphis, United States Full timeJoin Our Community of Food People · US Foods Culture · Our Cultural Beliefs are the pillars that define how all associates at US Foods work. We Team Up and work together, we Expect Excellence, Talk Straight in our communications, and we work to Stop Waste. Leaders at US Foods emb ...
-
Director of Operations
2 weeks ago
Zips Car Wash LLC Memphis, United StatesTitle: Regional Operations Director · Locations: · Memphis, TN · Little Rock, AR · Oklahoma City, OK · Tulsa, OK · Who we are: · ZIPS Car Wash, headquartered in Plano, Texas, is the largest privately held car wash operator nationwide, operating more than 280 locations across 25 ...
-
Director of Strategic Accounts
3 weeks ago
AFS Logistics Memphis, United States**Must currently reside in Memphis TN or Little Rock AR** · Purpose/Job Function: · The Director of Strategic Accounts will be responsible for the West Tennessee and Arkansas market. The position will have two responsibilities: building and maintaining strong relationship with ex ...
-
Managing Director
1 week ago
Apex Systems Memphis, United States Full timeJob#: 6940 · Job Description: · MANAGING DIRECTOR · WHO WE ARE · Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, inclu ...
Admission Marketing Director - Memphis, United States - Employment In Senior Care
Description
General Purpose:Manage the facility's inquiry and admission process and provide customers with facility-related information via facility tours, personal visits/assessments, conversations, and follow-up. Coordinate and implement effective facility sales and marketing programs.
Essential Job Functions:
The Director of Marketing/Admissions is ultimately responsible for the facility's census. While this individual cannot market nor fill the building themselves, they must be able to provide leadership to the marketing team that will lead to building and maintaining a high census.
This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:
Admission Marketing Director professionals in Memphis
-
Joseph Ferrante
Memphis Zoo Marketing Specialist · Musician/Singer at St. Ann's Catholic Church in Bartlett