Bdc Manager - Frankfort, United States - Phillips Chevrolet of Frankfort

Phillips Chevrolet of Frankfort

Verified Company

Frankfort, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Phillips Chevrolet is currently hiring for a Full-time Internet Sales Manager (BDC Sales).

Must be able to work every Saturday.

Do you desire to be part of an award-winning & successful team? The automotive career-path is rapidly growing in technology, seeking an eager and motivated team-player.

Our Internet Sales Representatives are the first point of contact to assist our customers in the car-buying experience. You will be the go-to person for our customer's questions regarding the company, prospective vehicles, and the purchasing process. You will become the GM expert on all of the newest technologies, vehicles, & features. We offer paid, on-the-job training dedicated to your success; from the #1 Chevy Dealer in Illinois. This position requires a 40+ hour work week. Flexible day & evening shifts required along with every Saturday shift availability. Will also be required to do initial contact of leads from home on Sundays. (Approximately 1 hour of work on Sundays).

Phillips Chevrolet prides itself on its success, growth, and opportunity. With over 50 years in business, 350 employees, and 3 locations, we continue to thrive in the automotive industry. Our job culture is unlike any other that keeps evolving to advance in the car business. We put our customers 1st which has led us to be the #1 Chevy Dealer in Illinois. Our award-winning staff is a key to our success. We provide you with the training to gain the skills for you to develop a career path that lasts.

What We Offer:

Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services

Responsibilities:

Answer customer calls and establish followsup with sales appointments
Ability to manage/coach and direct 57 BDC Agents
Learn and coach our internal process for follow up
Coaching phone calls for quality and missed opportunity
Multitasking in a high stress environment
Respond quickly to internet, phone and live chat inquiries
Provide customers with initial product information
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or noshow
Utilize CRM tracking system daily
This position will be focused on Buying cars from the public through lead sources like KBB, Facebook, Craigslist, etc. No travel outside the office will be required.

Qualifications:

At least one previous role based in strong customer service experience
Previous automotive sales or BDC experience is a plus
Must have availability to work during operating hours (Including nights & Saturdays and also from home on Sundays)
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Previous experience with COX Automotive software/CRM
Willing to submit to a preemployment background check & drug screen