Senior Customer Success Specialist - Washington

Only for registered members Washington, United States

2 weeks ago

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Job summary

The Senior Customer Success Specialist role expands SynMax's Customer Success capability for Theia, supporting a growing global customer base across government, defense, and allied markets.
This role is hands-on and customer-facing,
designed to increase coverage,
resilience,and consistency as the Customer Success function scales.
  • You will work closely with customers
    to ensure they are onboarded effectively,
  • Suporte end-to-end onboarding of new customers,
  • Deliver product training sessions,walkthroughs,and best-practice guidance tailored to customer needs

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