Admissions Assistant - Manteca, United States - Kalesta Healthcare Group

Description

POSITION:

Under the direction of the Admissions Director, the Admissions Asst is delegated the administrative authority, responsibility and accountability necessary to carry out assigned duties.

The primary purpose of the position is to obtain required information and admit residents in an efficient manner, in accordance with established policies and procedures, and as directed by the Admissions Director.

REPORTING:
This position is responsible to the Admissions Director.


FLSA STATUS:
Non-Exempt


ESSENTIAL

JOB FUNCTIONS:

• Ability to type 40 WPM, and use 10key calculator by touch
• Possess basic knowledge of computers and associated office equipment
• Must be able to perform accurate data input
• Assist in interviewing residents/guardians and obtaining required information and signatures. Including discussion of room rates, billing procedures, visitor/guest privileges, restrictions, resident care procedures as appropriate
• Assist in the orientation program for residents/personnel in accordance with established policies and procedures
• Prepare identification records for resident
• Maintain accurate record of available beds
• Admit, transfer and discharge residents in accordance with established policies and procedures
• Develop and maintain business relationship with Discharge Planners (DCP's), Case Management team members (CMT's), Hospital Specialists (HS), and Physicians (Dr.'s)
• Maintain various logs and data pertaining to resident placement status
• Maintain detailed data for all aspects of the job being performed, including, but not limited to, room rates, billing procedures, visitor/guest privileges, restrictions, waiting lists, monthly census, etc.
• Knowledge of current Medicare/Medicaid regulations pertaining to admission and discharge requirements of health care communities
• Willingness to attend and participate in inservice educational classes and in facility functions as required
• Maintain confidentiality of pertinent resident data

JOB FUNCTIONS:

• Demonstrate knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions
• Appreciates the importance of maintaining confidentiality of resident and facility information
• Demonstrates honesty and integrity at all times in the care and use of resident and facility property
• Must be able to read, write, speak and understand the English language
• Must be able to communicate well
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must possess the ability to deal tactfully with personnel, residents, visitors, and the general public
• Must be able to remain calm during emergencies
• May be required to work additional hours and/or weekends as needed
• Ability to work in an unstructured environment with various communities
• Must be well groomed
• Must work effectively with other personnel
• Must posses the ability to minimize waste of supplies, misuse of equipment, etc.
• Must possess the ability to pursue new methods and principles and be willing to incorporate them into existing admission practices
• Be able to follow written and oral instructions
• Be knowledgeable in the use of computers, data input and output, etc.
• Must be tactful, and posses cheerful disposition and enthusiasm
• Other duties as assigned

PHYSICAL CAPACITIES:
(With or Without the Aid of Mechanical Devices)

• Must be able to move intermittently throughout the workday.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must meet the general health requirements set forth by the policies of this facility which includes an annual TB screening and physical examination.
• Must be able to sit, stand and walk.
• Must be able to lift and carry up to 25 pounds.
• Must be able to cope with the mental and emotional stress of the position.

ENVIRONMENTAL CONDITIONS:
Primarily inside work, normal temperatures, some noise, occasional fumes/odors, chemical exposure and potential exposure to bloodborne pathogens.

This job cannot be performed without exposure to the stresses associated with an intimate, 24 hour skilled care environment that delivers care and services primarily to disabled and cognitively impaired residents in an aging population.

Examples of these stresses include, but are not limited to:

emergency health or safety response, weekend and holiday duty, unusual or impaired behavior by residents, family reactions to having a loved one in a nursing home, death and dying, oversight of state surveyors, ombudsmen and federal officials, presence of consultants and attorneys, and variable involvement of medical staff.

QUALIFICATIONS/REQUIREMENTS:

Education:

High School graduate or equivalent

License:
None Required


Work Experience:

• 1 year clerical experience
• Ability to operate office equipment
• Possess basic knowledge of computers and related equipment
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