No more applications are being accepted for this job
Front Office Shift Leader - Lynwood, IL, United States - Velocity Ventures
Description
Front Office Shiftleader (m/w/d) in Lynwood, IL:
We are looking for a dedicated Front Office Shiftleader (m/w/d) to join our reception team in Lynwood, IL.
As a Front Office Shiftleader, you will support the reception management and be the first point of contact for our international guests.
In addition to providing individual guest service from check-in to check-out, you will be responsible for administrative tasks during your shift.
Your responsibilities:
- Checkin and checkout, including invoicing
- Guest service and assistance
- Leading a shift
- Cash management
- Ensuring compliance with Marriott standards
- Contributing ideas to improve guest satisfaction
- Supporting the reception management
- Training new employees
Your profile:
- Completed hotel training and approximately 2 years of work experience
- Excellent German and English skills, both written and spoken
- Strong communication skills
- Familiarity or previous experience with the Opera booking system is an advantage
- Friendly and professional demeanor
- Teamwork, motivation, and empathy
- Sense of responsibility and commitment to quality
- Discretion and loyalty
- Flexibility and ability to work independently
We offer:
- A brand new hotel with modern facilities
- Easy access via the U6 or by car via the A9, A92, and A9
- Permanent employment
- Aboveaverage salary
- Vacation and Christmas bonuses
- Aboveaverage vacation days
