Field Service Technician - Houston, United States - TORMAX USA Inc.

Description

Service Technician
TORMAX USA Inc. is a leading global manufacturer of premium access solutions that enable better buildings.

Our branch office based in San Antonio manufactures, installs, and services automatic and manual doors, and we have an immediate opening for a Service Technician to be based in the Greater Houston market.

We are looking for energetic, customer-focused individuals to join our growing team of technicians. The job duties include the service of automatic and manual door equipment for retail, grocery and healthcare customers. Other duties may include working with architectural hardware and electronic access control devices.


Responsibilities:

• Service equipment to the customer's ongoing satisfaction and set minimum performance standards
• Project a customerfocused image through competent service procedures, professional personal presentation and communication with all customers
• Maintain accurate service data through diligent and timely use of all service documentation and technical data
• Manage assigned parts and consumable inventory effectively
• Communicate with sales and service management promptly regarding customer complaints or sales opportunities

Job Requirements

• Current driver's license and relevant education / certification (mechanical / electric systems)
• Strong product knowledge and diagnostic capabilities
• Excellent communication and interpersonal skills
• Knowledge of basic electronics and electrical theory, principles of microprocessor controlled environment and multimeter instruments
• Mechanical aptitude and use of basic hand/power tools

Pay:
$ $25.00 per hour


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Mechanical knowledge: 1 year (preferred)

- automatic door: 5 years (preferred)


Willingness to travel:

• 100% (preferred)

Work Location:
On the road