Case Manager-44532501 - Bronx, United States - ICL INC

Description

NOTE:
All applicants must comply with ICL"s vaccination policy.

Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

JOB DESCRIPTION:

Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community.

Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services.

Participates in the provision of crisis intervention services to participants.

Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living.

The majority of duties are often performed independently under general supervision.


ESSENTIAL TASKS:

To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

• Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the

consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers
individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner
capabilities and environmental resources to attain goals.

• Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and

evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer
treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or
medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes
required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to
determine quantity and quality service provided. Accesses and records individual and community resource information and
treatment plans manually or using a computer.

• Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective

service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that
plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary
language.

• Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as

needed.

• Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to

consumers in a manner that is clear and understandable.
Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in
meeting service plan goals.

• Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the

discharge-planning goal.

• Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the

consumer in daily living skills, socialization skill enhancement and conflict resolution.

• Performs crisis assessment and nonverbal and verbal crisis intervention.
• Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or

emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the
treatment or assistance of the consumer.

• May have on-call responsibilities.
• Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors.

Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on
consumers not accounted for in accordance with ICL policy and procedure.

• Plans, escorts, and/or arranges social or recreational activities for and with consumers.
• Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL

property, and cleanliness of consumer's residence.

• Reviews the staff communications log and makes entries concerning essential elements of information designated by

program management.

• Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or

consumers who are injured.

• Assists in the orientation of new personnel w