Account Manager, Communication Systems - Sidney, OH - CIBR Warriors

    CIBR Warriors
    CIBR Warriors Sidney, OH

    16 hours ago

    Description

    We are looking for a full-time Account Manager for our Sidney, OH location. This position includes creating long-term, trusting relationships with our customers, overseeing a portfolio of assigned customers and developing new business from existing clients while actively seek new sales opportunities. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.
    Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

    Responsibilities

    • Serve as the lead point of contact for all customer account management matters. Build and maintain strong, long-lasting client relationships
    • Onsite, with frequent client visits and same-day travel
    • Experience selling 2 way radio systems, but preferably Motorola
    • Great general sales skills
    • Negotiate contracts and close agreements to maximize profits. Assist with challenging client requests or issue escalations as needed
    • Develop trusted advisory relationships with key accounts, customer stakeholders and executive sponsors
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
    • Prepare reports on account status. xrczosw Collaborate with sales team to identify and grow opportunities within territory

    Requirements

    • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
    • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
    • Solid experience with MS Office (particularly MS Excel)
    • Experience delivering client-focused solutions to customer needs
    • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    • Excellent listening, negotiation and presentation abilities. Strong verbal and written communication skills

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