Project Manager, Outlet Store Openings - Boston, United States - Wayfair

Wayfair

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Must be located in the US and willing to travel ~80% of the time, domestically and internationally.

_ At this time, Wayfair does not provide sponsorship for employment authorization for this position._
The Global Returns and Incidents Team is redefining the way we monetize imperfect inventory across the network.

To increase our monetization of imperfect products, we are investing in new business channels to sell imperfect items directly to customers.

Wayfair has successfully piloted physical retail outlet stores and anticipates opening an additional 5-10 stores in 2024, and up to 50 within the next three years.

Simultaneously, we are standardizing our launch and operational processes.

What you'll do

Serve as the Project Manager for outlet launches, and other new business channels as they are discovered
Balance multiple projects (such as site launches) simultaneously and ensuring timely openings
Develop, maintain, and monitor a Project Plan and follow up with project team members to set and meet objectives and deadlines
Liaise with many cross functional internal and external organizations (such as Wayfair Real Estate, external brokers, Tech, General Contractors, Marketing, Talent Management, etc.) to ensure all aspects of a building opening are considered
Ensure Wayfair is compliant with all aspects of opening a new site prior to launch, escalating as appropriate when a launch date is at risk
Serve as the onsite point of contact for prelaunch activities like permitting, approvals, and store readiness; launch weeks, and postlaunch activities as needed
Support efforts to identify potential new sites such as visiting new locations, and then rationalizing those locations through analysis and conveying recommendations to the business
Support large scale process changes by identifying and standardizing outlet launch and store operations for scale, working with and directing cross functional partners to execute
Responsible for new location set up (signage, General Contractor store improvement work), permitting and certifications prior to hand off to the operational launch team
Ensure adherence to budgets and project processes
Create reports for senior managers and stakeholders regarding progress updates

What you'll need

Strong organizational, project management skills, attention to detail, and ability to multitask and plan resources
General analytical skills to define strategies, identify risks, and evaluate budgets
Proficient Google Suite and experience using Airtable or a digital Project Management tool is preferred
Awareness of what's required to open a retail business (permitting, general legal compliance, etc.) to help drive action items against deadlines
Track record of success developing relationships with stakeholders, working collaboratively and leveraging influence to execute highly crossfunctional projects
Strong verbal and written communication skills
Strong critical thinking skills and problem solving skills to navigate complex ambiguity
Ability to draw standardized solutions in preparation for scaling
Good judgment and decision making skills
Ability to travel ~80% of the time, domestically and internationally

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