Host - New Orleans, United States - IHOP

IHOP New Orleans, United States

1 week ago

Description

Company Overview

At IHOP of Greater New Orleans Area, we are more than just a restaurant; we are a thriving community of dedicated and passionate individuals. Our commitment to creating and maintaining a great work environment ensures that every team member can thrive and grow with us. Located in the heart of the Greater New Orleans area, Ruby Enterprises offers a vibrant company culture and meaningful connections with our local community. Join us and be a part of something special.

Job Summary

The role of an IHOP hostess or host primarily involves creating a positive first impression for guests. They greet and welcome customers, seat them at appropriate tables, manage waiting lists during busy times, and communicate with servers and kitchen staff to ensure a smooth flow of guests. Hosts/hostesses also answer customer inquiries and maintain a clean and organized waiting area. Their goal is to provide excellent customer service and enhance the overall dining experience.

Responsibilities

Develop and maintain professional functional working relationships with IHOP Team Members and guests.

Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.

Rotate station seating to ensure the quality of guest service.

May handle guest complaints, inquire about the quality of the dining experience, thank guests and invite them to return.

Handle cash in an accurate and responsible manner.

Take register readings, make interim cash reports, count cash register receipts and make frequent cash drops according to Company cash-control policies.

Answer the telephone, take messages and take and complete all To Go orders.

Maintain guest checks in numerical order.

Maintain a waiting list as necessary.

Check restrooms every 30 minutes to ensure proper stock levels and cleanliness.

Clear, clean and reset tables and clean chairs, booths and floors after guests leave.

Perform cleaning duties according to posted cleaning charts.

Comply with IHOP uniform and appearance standards per IHOP SOP guidelines.

Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.

Qualifications

Strong customer service skills are essential for creating a positive and welcoming environment for guests.

Effective communication is key for interacting with guests, servers, and kitchen staff.

Hosts/hostesses should have a friendly and outgoing personality to make guests feel welcome.

Ability to manage waiting lists and seating assignments efficiently, especially during busy times.

The role may involve handling waiting guests during peak hours, so the ability to remain calm and composed under pressure is important.

Accurate seating assignments and communication with servers are crucial for guest satisfaction.

Collaborative skills to coordinate with servers and kitchen staff for efficient table turnover.

Being able to adapt to changing situations and guest needs is important.

The ability to handle customer concerns or issues professionally and find suitable resolutions.

Managing multiple tasks, such as answering phones, seating guests, and checking for online/TOGO orders.

If responsible for taking payments, basic math skills and cash-handling experience may be necessary.

Maintaining a neat and professional appearance, including adhering to the restaurant's dress code.

Punctuality and reliability are highly valued in the restaurant industry.

Adherence to health and safety guidelines to ensure guest and staff safety.

host

2 weeks ago

Hard Rock International New Orleans, United States

Overview · Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Roc ...
Host

1 day ago

Juan'S Flying Burrito LLC New Orleans, United States

Job Type · Full-time, Part-time · Description · Hostess Job Responsibilities: · Welcome guests in a warm and friendly manner. · Ascertains their dining/lodging needs. · Seats guests and manage the seating chart. · Monitors restaurant activity to determine seating and dining flow. ...
host

1 week ago

Hard Rock International New Orleans, United States

Overview: · Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard R ...
Host

1 day ago

Juan'S Flying Burrito LLC New Orleans, United States

Job Type · Full-time, Part-time · Description · Hostess Job Responsibilities: · Welcome guests in a warm and friendly manner. · Ascertains their dining/lodging needs. · Seats guests and manage the seating chart. · Monitors restaurant activity to determine seating and dining flow. ...
Host

1 day ago

Creole House Restaurant & Oyster Bar New Orleans, United States Full time

CREOLE HOUSE HAS AN IMMEDIATE NEED FOR FUN, ENERGETIC, POSITIVE UPBEAT INDIVIDUALS TO JOIN OUR HOSTING TEAM · Job Perks: · GREAT starting wages · Paid Weekly · Medical, Dental & Vision Insurance available · Meal Discounts · Flexible Scheduling · Full/Part Time Positions Available ...
Host

2 days ago

Crack'd Brunch New Orleans, United States

Job Description · Job DescriptionJoin OPHG, a leading local and independent hospitality group in New Orleans, known for owning, operating, and innovating diverse restaurant concepts. · We foster a top-notch employee culture focused on your success. Our proven systems and accounta ...
Host

1 week ago

OnePack Hospitality New Orleans, United States

Job Description · Job DescriptionBenefits:Employee discounts · Flexible schedule · LOOKING FOR HIGH ENERGY, CHEERFUL PERSONALITIES · Join OPHG, a leading local and independent hospitality group in New Orleans, known for owning, operating, and innovating diverse restaurant concept ...
Host

2 days ago

Brechtel Hospitality, a proud franchisee of Walk-On's Sports Bistreaux® New Orleans New Orleans, United States

Job Description · Job DescriptionThank you for your interest in one of the fastest growing franchises in America, Walk-Ons's Sports Bistreaux. Every position from the host stand to the heart of the house are instrumental to our winning culture · Walk-Ons has the perfect gameday a ...
Host

2 weeks ago

OnePack Hospitality Gretna, United States

Join OPHG, a leading local and independent hospitality group in New Orleans, known for owning, operating, and innovating diverse restaurant concepts. · We foster a top-notch employee culture focused on your success. Our proven systems and accountable approach ensure tangible resu ...
Host/Hostess

1 week ago

Makeready LLC New Orleans, United States

Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistaka ...
Host

2 weeks ago

IHOP Marrero, United States

IHOP - JobID: [Restaurant Associate / Greeter / Team Member] As a Host at IHOP, you'll: Open door for guests arriving and departing; Greet and seat all guests in a friendly manner and assist in maintaining the overall guest flow of the restaurant; Accommodate any special needs of ...
Host/ess

1 week ago

Emeril's Restaurant New Orleans, United States Full time

At Emeril's Restaurant we are devoted to our customers and our employees. Yes, we have high standards and want employees with an enthusiastic sense of hospitality and eagerness to learn and improve every day. But at the same time, we hold ourselves to the same high standards in c ...
Host/Hostess

1 week ago

Omni Hotels New Orleans, United States

Location · Royal Orleans Hotel · The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle A ...
Host / Hostess

1 week ago

Gordon Biersch Brewery & Restaurants New Orleans, United States

Your role is to be the best "first and last impression" to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests Your commitm Host, Hostess, Restaurant ...
Host -Meril

2 weeks ago

MERIL New Orleans, United States

Job Description · A Host(ess) at our restaurant will perform duties during service to include greeting guests, escorting them to their tables and assisting other service staff to ensure an excellent dining experience for all Candidates for this position must have a professional, ...
VIP Host

1 day ago

LIVE NATION ENTERTAINMENT INC New Orleans, United States

Job Summary: · VIP Host · WHO ARE WE? · Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing w ...
Alto Host

1 week ago

Jobs for Humanity New Orleans, United States

Company Description · Jobs for Humanity is collaborating with Ace Hotel to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: Ace Hotel · Job Description · SUMMARY · Atelier Ace is the in-house creative stud ...
Host/Hostess

1 day ago

Omni Hotels & resorts New Orleans, United States

Royal Orleans Hotel · The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for me ...
Host or Hostess

2 weeks ago

Marriott International New Orleans, United States

Additional Information Pay: $16.00/hour, Flexible Shift · Job Number · Job Category Food and Beverage & Culinary · Location The Ritz-Carlton New Orleans, 921 Canal Street, New Orleans, Louisiana, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? ...
AM Host

1 week ago

Aimbridge Hospitality New Orleans, United States

Job Summary · The Greeter/Cashier is responsible for the reception area which includes greeting guests in a professional and courteous manner. This role responds to telephone and in-person inquiries regarding appointments and reservations information and guest concerns. · Respons ...