Client Development Executive Manager - Paris, United States - Clifford Chance Us LLP

Clifford Chance Us LLP Paris, United States

1 week ago

Description

Job Description

The Role

The Client Development Executive Manager will manage a portfolio of Global Strategic Clients (GSC).

The Client Development Executive Manager will run day-to-day aspects of client relationship activity globally for the clients within their portfolio ensuring a high level of proactivity, including client-facing interaction, ensuring client team accountability, a relentless focus on lead generation and driving opportunities, an ability to "connect the dots", undertaking, analysing and acting on financial data, client and market research and intelligence, providing strategic pitch support, generation of actionable client feedback, actively engaging clients on diversity and inclusion and targeted client events in addition to sharing best practice with, and supporting, the wider GSC programme to demonstrate a "client first" attitude with a client focused mindset and deliver an outstanding client experience.

What you will be responsible for

The responsibilities of the role are as below:

Management of client portfolio

* manage a portfolio of Global Strategic Clients
* work closely with relationship teams to develop, implement and track progress of annual global client plans and ensure client plan objectives and actions are followed up in a timely manner, holding team members to account as necessary
* actively monitor relationship mapping and ensure regular dialogue with key relationship contacts and the development of new relationships across your client's business
* liaise on client-specific activities with a wide range of internal stakeholders across the global Clifford Chance network, e.g. partners, lawyers, secretaries, business development and business services teams
* assist with the preparation of agendas for internal team meetings, and capture and follow-up on action points arising
* preparation of regular financial and non-financial reports (including value added reports) for clients and internal audiences, and interpretation of data
* work alongside the Firm's commercial team to monitor the financial performance (including profitability analysis and lock-up) of individual clients and recommend actions to improve performance
* produce and manage client relationship documents and attend client meetings where required
* administer and maximise value to the Firm from client secondments
* ensure compliance with panel commercial terms and KPIs

Proactive lead generation

* build relationships with client contacts including legal function management/law firm management, and key legal contacts
* opportunity spotting, including utilising CC collateral to develop client relationships and win work
* leverage opportunities for revenue generation between clients within the portfolio and the wider GSC programme

Strategic Pitches & Bespoke documents

* work alongside the Firm's commercial pricing team to manage panel RFPs and pricing agreements
* work alongside the Firm's central pitch team to manage global panel pitches and major cross-practice opportunities for clients within portfolio
* work in collaboration with relevant practice leads to manage strategic proposals

Client Feedback

* ensure regular relationship, pitch, matter and secondment feedback reviews are held and ensure feedback is shared with the relationship team and acted upon in a timely manner

Research & Intelligence Monitoring

* research and analyse a client's business and key market sectors to identify new revenue-generating opportunities
* collate and disseminate key client developments, news stories and industry trends to client teams
* manage the achievement of global revenue fee targets for your clients
* identify and respond to new revenue generation opportunities arising from client and market developments
* combine financial analysis with industry knowledge to identify gaps and exploit new business opportunities
* develop business through leveraging the Firm's product offerings and thought leadership campaigns

Client Events and Inclusion

* work with the Global Events Team and Inclusion Team for ideas on specific client events that will meet the strategic and tactical objectives of the client plan
* play a key role in the organisation of client events working with the Events and Inclusion Team and external providers as appropriate
* work with Associate Teams to help plan and run their own client inclusion and events

Best Practice

* share experiences from other client teams; provide objective thinking and suggestions towards the expansion of client relationships
* work closely with C&MD colleagues to develop and share best practice throughout the Firm
* support the Global Strategic Client Programme through contribution to strategic projects as necessary.

Qualifications

Your Experience

You will have excellent client relationship management experience ideally gained within a law firm or professional services environment
Experience of strategic account planning and managing complex client relationships, including leading panel RFPs

Skills and work style

A global perspective, with sensitivity to multiple and diverse cultures
A solid track record of being proactive and delivering high quality work, both personally and through a team
An optimistic outlook with a bold willingness to experiment, innovate and challenge past policies and progress with suggested ideas
An ability to multi-task, and work to tight deadlines within a fast-paced environment
A client-centric view and the ability to translate opportunities into simple, quick and actionable plans
Demonstrates a keen interest to learn about our clients' industries and businesses
Well-developed influencing and presentation skills as well as being confident, resilient, and focused
The ability to work effectively and in partnership with legal and business
Professional teams reflecting a range of personalities and working styles
Team player who shares knowledge, motivates and coaches others
Excellent prioritisation skills with the ability to make judgement calls on where to add value
Strong interpersonal skills with a focus on exceptionally strong communication skills, both verbal and written
Effective at fostering relationships with internal and external clients

From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge.

From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.

Company Description

Who we are

We are one of the largest international law firms in the world.

With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work.

You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations.

But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way.

And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams.

Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people.

Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Additional Information

Equal Opportunity Statement

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.

This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks.

These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here.

Care Coordinator- Oxford County, Must Reside in

1 week ago

SeniorsPlus West Paris, United States

**Want to be a positive influence in the lives of others?** · If you enjoy working with older people and those with disabilities, and working from a home office in Maine, then come join the SeniorsPlus team · Care Coordinators working for SeniorsPlus in the State of Maine assist ...
Project Engineer for Automation Technology

3 days ago

Crimson Enterprises Paris, United States

BASF Schwarzheide GmbH · WELCOME TO THE TEAM · Are you looking for an employer who offers you exciting challenges and long-term perspectives? At our Lausitz production site in Schwarzheide, 2000 colleagues work together to ensure that the chemistry is right. We focus on innovatio ...
Senior Supervisor for Cable and Pipeline Construction

3 days ago

Eclipse Enterprises Paris, United States

As the market leader for energy infrastructure, SPIE SAG GmbH is looking for you to join their team in the CityNetworks & Grids division in Paris as soon as possible as a · Senior Supervisor for Cable and Pipeline Construction m/f/dWe offer:Permanent, crisis-proof employment in a ...
Development Engineer for Automotive Telematics

3 weeks ago

Phoenix Industries Paris, United States

Akkodis - formed through the merger of AKKA & Modis - is a global leader in engineering and IT. As a global partner in a constantly changing technology and competitive environment, we support our clients with our 360° offering to shape a more sustainable and smarter future. Unite ...
Electricity Customer Service Representative

1 week ago

CN Brown South Paris, United States

**Job Title**:Electricity Customer Service Representative · **Job summary**: · ***Customer Service Representative is responsible for customer enrollments and inquiries as well as overseeing the full cycle of a customer beginning with enrollment and ending with account collections ...
Operations Excellence Leader

6 days ago

Summit Materials Companies Paris, United States

**Operations Excellence Leader · - Construction Materials West - North Texas** · **_ Location Address_**_: Paris, TX_ · **_ Compensation_**_:_**_ Market Pay Value Dependent on Experience_ · Ready for a fast-paced job where you can provide the literal groundwork that connects comm ...
Global Sales Director Homecare

4 days ago

Matrix Dynamics Rockwell Place, TX, United States Freelance

**Global Sales Director Homecare (m/w/d)**: Rockwell Place, TX · Experience: · Sales, Key Account Management · **Why Löwenstein Medical?**: · **Pioneering new paths.** But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and producing ...
Strategic Purchaser

4 days ago

Aurora Solutions Blossom, TX, United States Freelance

**My Responsibilities** · - Preparation and execution of contract and price negotiations for medium to large purchasing volumes · - Definition and implementation of procurement strategies · - Introduction and implementation of globally defined methods, processes, and applications ...
Expert Project Leader

2 weeks ago

Boston Consulting Group Paris, United States

Who We Are · Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transform ...
Project Leader Procurement

2 weeks ago

Boston Consulting Group Paris, United States

Who We Are · Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transform ...
Expert Consultant

1 week ago

Boston Consulting Group Paris, United States

Who We Are · Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embr ...
Dispatcher for Trucking Company/administrative

2 weeks ago

YRT 01 LLC Bogata, United States

**About us** · YRT 01 LLC is a small business in Bogata, TX. We are professional, agile and innovative. · Our work environment includes: · - Modern office setting · - Growth opportunities · - Casual work attire · - On-the-job training · **Administrative Assistant** · The Administ ...
Executive Assistant, CETP

1 week ago

Carlyle Group Inc. Paris, United States

Basic information · Job Name: · Executive Assistant, CETP · Location: · Paris · Line of Business: · Global Private Equity · Job Function: · Investor Services · Date: · Thursday, March 21, 2024 · Position Summary · The principal responsibility of this position is to provide admini ...
Pharmacist-PRN Weekends

2 weeks ago

Paris Regional Health Paris, TX, United States

Job Summary: Perform medication order review, verification, and dispensing. Execute medication reconciliation, clinical consults and per protocol pharmacy medication management processes. Perform chart reviews, and serve as liaison between pharmacy and other disciplines, includin ...
Legal Counsel

1 week ago

DataDome Paris, United States

We're looking for a Legal Counsel in Paris · The Legal Team is responsible for leading and executing legal work that enables DataDome's global business and product teams to deliver helpful products and services to the customers. · This includes agreement preparation and execution ...
Business Development Representative

5 days ago

Doctrine Paris, United States

Notre mission · Nous nous engageons pour un enjeu démocratique majeur : rendre le droit plus accessible et transparent aux justiciables et aux professionnels du droit. · Doctrine est la première plateforme d'intelligence juridique. Nous centralisons et organisons toute l'informa ...
Principal Consultant, Java Support

3 weeks ago

Genpact LTD Paris, United States

With a startup spirit and 115,000 curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom l ...
Director Health Economics

1 week ago

Regeneron Pharmaceuticals Paris, United States

As a Director Health Economics & Outcomes Research & Real World Evidence Oncology - Europe & Canada, you will play a pivotal role in shaping our cross-functional strategy and plans for generating and communicating HEOR evidence and tools. Your work will demonstrate the value prop ...
Assistant General Counsel

1 week ago

FTI Consulting, Inc. Paris, United States

Who We Are · FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest op ...
Health Outcomes and Value Specialist, International

1 week ago

Insulet Corporation Paris, United States

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative ...