IT Support Specialist I - Reston, United States - Veteran Staffing Network
Description
Seeking a US Military Veteran, National Guardsman, Reservist and/or Military Spouse to work for our client as an IT Support Specialist I, on site at Reston Town Center.
This is a 4 month contract position (W2 ONLY) that will require being on site Monday-Friday from 9AM to 5PM.
Duties are as follows:
- Call specific set of endusers to assist with remote laptop setup
- Answer questions about the product (laptop)
- Support onsite computer inventory levels
- Review inventory counts and balance accuracy. Ensure that all inventory is properly accounted for
- Assist with packing, shipping of product
- Manage computer inventory with the use of inventory management tools (ex. ServiceNow)
- Assist with imaging of computer inventory, ensure inventory is stored properly and available for customer distribution
Additional Requirements
- Excel at customer service
- Demonstrate strong interpersonal skills. Must display excellent written, verbal communications
- Use phone etiquette best practices
- Quick on the feet, multitask manage workload at a high rate of speed
- Detailoriented
- Ensure Accuracy
- Willing to learn
- Must be a selfstarter, able to work independently
- Regularly lift and/or move objects 1050 lbs.
Education/Experience:
- High school diploma
- Exposure and comfortable with PCs.
- Helpdesk experience a plus.
Job Type:
Contract
Pay:
$ $27.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Are you a US Military Veteran, Guardsman, Reservist, and/or Military Spouse? If so, please specify.
Ability to Commute:
- Reston, VA (required)
Ability to Relocate:
- Reston, VA: Relocate before starting work (required)
Work Location:
In person
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