Clinic Administrator/ Clinic Manager - Memphis
19 hours ago
Job description
Benefits401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Memphis, TN
We are seeking a strong, hands-on Clinic Administrator/Clinic Manager to lead daily operations of our high-volume urgent care center in Memphis serving approximately 17,000 patients annually.
This is an active operational leadership role responsible for team performance, patient experience, clinical flow, compliance, revenue integrity/growth, and lab operations.
Our clinic has recently completed a successful turnaround and now has a strong team and solid operational foundation.We are looking for a leader who can build on that momentum, strengthen culture, and help drive the next phase of growth and long-term stability.
What You Will Lead11–12 clinical and front office team members
5 providers (in partnership with an active Medical Director)
A moderately complex on-site laboratory (supporting the Lab Director)
Digital X-ray services
High-volume urgent care environment
You will partner with the ownership, Medical Director and Lab Director while owning daily operational execution and regulatory compliance.
Expanded Responsibilities
In Addition To Clinic Leadership, This Role Includes
Overseeing daily operations and compliance of a moderately complex lab under CLIA regulations
Coordinating with the Lab Director and Lab Technical Consultant who provides technical and compliance support
Working with our Billing agency supporting billing processes to assure proper re-imbursement
Ensuring proper staff training and adherence to lab and clinical protocols
Monitoring documentation and workflows to support accurate billing and compliance
What Success Looks Like
Efficient patient flow, healthy wait times
High patient satisfaction and strong team engagement
Accurate, compliant documentation in Experity EMR
Providers and staff following charting and billing protocols
Lab operating within regulatory standards without deficiencies
Strong KPI monitoring and continuous improvement
What We're Looking For
We are seeking a clinic leader who combines operational discipline with regulatory awareness.
Preferred Qualifications
Bachelor's or Masters degree in Healthcare Management or related field OR
Clinical background (RN, LPN, CMA) with supervisory experience
Minimum 3-5 years supervisory experience in a medical office or urgent care
Familiarity with CLIA regulations and moderately complex lab oversight preferred
Experience supporting compliance, documentation accuracy, and revenue integrity
EMR proficiency (Experity experience a plus)
You should thrive in a fast-paced environment, hold teams accountable, communicate clearly, and maintain a strong culture of compliance and performance.
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF).
Compensation:
$58, $80,000.00 per year
PS:
It's All About You
American Family Care has pioneered the concept of convenient, patient-centric healthcare.
Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine.
Ranked by Inc.magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.
We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location.Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.
Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.
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