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    Sr. Registration Associate- Bariatric Office- Troy/Albany - Trinity Health

    Trinity Health
    Trinity Health Troy, United States

    2 weeks ago

    Trinity Health background
    Description

    Employment Type:
    Full time


    Shift:
    Day Shift


    Description:
    Senior Registration Associate - Full-time - Troy/Albany

    If you are looking for an administrative position in Troy, full-time, this could be your opportunity Here at St. Peter's Health Partner's, we care for more people in more places.

    This position is primarily located at 720 Hoosick Rd but may require traveling to our Albany office at 319 South Manning Blvd.


    Position Highlights:

    Quality of Life:
    Where career opportunities and quality of life converge

    Advancement:
    Strong orientation program, generous tuition allowance and career development


    Work/Life:
    Monday to Friday


    What you will do:


    The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice.

    The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter's Health Partners Medical Associates.

    Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:

    Scheduling and registration

    Check-in

    Check-out

    Charge entry/claims

    End of day processes

    General duties including but not limited to:
    Document processing

    Scanning

    Inbox monitoring


    Responsibilities:
    Ensure distribution of work throughout the team is sufficient to meet daily schedules

    Display leadership qualities

    Manages daily staffing needs in coordination with office and float pool managers

    Serve as a mentor and role model to all colleagues

    Schedules patient appointments to maximize patient access.

    Handles all incoming calls and directs appropriately.

    Registers patient, obtains necessary consent forms and patient demographic data.

    Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts.

    Acts as liaison between patients and clinical staff; monitors for delays and informs patient.

    Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.

    Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.

    Obtains referrals for specialist office visits.

    Consistently and accurately passes charges in accordance with office policies and procedures.

    Information Processing:
    Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards.

    Maintains patient confidentiality and adheres to HIPAA regulations.

    Works cooperatively with all team members to ensure quality patient care at all times.

    Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.

    Cross covers other areas needed


    What you will need:
    Strong leadership skills required

    Associate's degree preferred, High School Diploma/Equivalent Required

    Demonstrated proficiency with Microsoft Office product and other computer applications

    Demonstrated experience with delivering successful customer service

    Demonstrated experience with handling multiple priorities in a deadline driven environment.

    Managing difficult customers respectfully and without confrontation

    Previous medical office experience preferred

    Ability to lift 25 lbs.


    Pay Range:
    $ $23.90

    Pay is based on experience, skills, and education.

    Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.

    The pay range may also vary within the stated range based on location.

    Our Commitment to Diversity and Inclusion

    Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation.

    Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.

    Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.

    Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.

    We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.


    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

    EOE including disability/veteran


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