Deputy General Manager, Mission Support - Laurel, United States - WSSC Water

WSSC Water

Verified Company

Laurel, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

_This position is open to current __WSSC_
_ Water employees only_.

The
Deputy General Manager (DGM
) of Mission Support serves as a direct report to the General Manager. Under policy direction from the General Manager, the
DGM plans, organizes, integrates, directs, manages, and evaluates the activities, operations, and services of the Mission Support Branch
departments, or other departments as assigned. The role involves ensuring that all assigned operations and functions serve the needs of internal and external customers/ratepayers throughout the Commission's service area while complying with applicable laws and regulations. The DGM of Mission Support is required to provide strategic planning, coordination, and oversight across multiple areas, including departments for Emergency Management, Health and Safety, Police and Homeland Security, Enterprise, Risk, and General Services (which includes Fleet and Facilities management).Essential Functions*
Supervises employees including selecting or recommending selection, training, assigning, and evaluating work, counseling, disciplining, and/or termination or recommending termination
Maintains awareness of issues the GM/CEO considers current and critical
Oversees and may direct all activities of the Mission Support Branch and its departments
Coordinates branch/department activities with various departments and agencies
Participates in formulating the Commission's Strategic Plan and budget; develops, implements, and monitors short

- and long-term plans, goals, and objectives consistent with the Strategic Plan

Directs the development of branch operating and capital improvement budgets
Policy Development and Compliance: Ensures operations and services comply with policies and strategic direction set by the General Manager, Board of Commissioners, and applicable laws and regulations
Prepares analyses and recommendations regarding policy issues and longrange plans
Advises the General Manager on policy issues, programs, and projects required to meet the needs of internal teams, communities, and customers
Identifies, articulates, and implements solutions to address various matters
Exercises direct supervision over managerial, supervisory, professional, technical, and administrative support staff
Collaboration with emergency response teams to develop and implement disaster preparedness plans
Supports coordination of emergency drills, training sessions, and tabletop exercises
Ensures compliance with local, state, and federal emergency management regulations
Provides support for communication protocols during crises
Works closely with law enforcement agencies to enhance employee and public safety
Fosters partnerships with federal agencies involved in homeland security to stay informed of emerging threats
Supports the identification and assessment of organizational risks as well as development of risk mitigation strategies and policies
Monitors compliance with risk management protocols
Provides support and oversight to ensure the Commission maintains a safe and healthy work environment
Responds to safety and healthrelated incidents promptly

Other Functions

Responsible for tracking, monitoring, and following up on the progress of projects, action items, and strategies originating from the General Manager/CEO's office
Performs related duties as required

Work Environment And Physical Demands

Business casual office environment
Required Knowledge, Skills, And Abilities
Strong analytical, organizational, and problemsolving skills with the ability to multitask
Ability to selfmotivate and handle stressful situations generated by numerous lastminute tasks, deadlines, and interruptions
Ability to maintain a high degree of confidentiality and professionalism
Exceptional verbal and written communication skills
Ability to establish and maintain good working relationships with internal and external stakeholders, including ratepayers and staff of elected officials
Demonstrated ability to work with a diverse constituency and management styles
Demonstrated ability to work in a fastpaced environment
Excellent written and verbal communication skills and tact to effectively handle competing demands and priorities
Knowledge of the functions of Federal, State, County, and local governments
Knowledge of water/wastewater utility operations

Minimum Education, Experience Requirements

Bachelor's degree in Business Administration, Public Administration, or related discipline
10+ years' experience in related specialty fields, including progressive managerial/supervisory responsibilities

DGM of Mission Support