Jobs
>
Holyoke

    Assistant Branch Manager/Business Specialist - Holyoke, United States - Westfield Bank

    Westfield Bank
    Westfield Bank Holyoke, United States

    2 weeks ago

    Default job background
    Description
    **Position:** Assistant Manager/Business Specialist

    **Department:** Retail Banking

    **Job Status:** Full Time

    **FLSA Status:** Exempt

    **Reports to:** Branch Manager

    **Positions Supervised:** Branch Personnel

    **Amount of Travel Required:** Travel as required

    **POSITION SUMMARY**

    Supports branch manager with the leadership and management of branch service, sales, operations, team development and personnel. Primarily responsible for business development in assigned territory. A minimum of 50% of time is spent on business development activities.

    **ESSENTIAL FUNCTIONS**

    Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships.

    Adheres to established Westfield Bank customer service standards.

    Assists manager with the supervision of branch personnel by:

    Creating a team environment focused on producing an exceptional customer experience

    Insuring that the department is adequately staffed with properly trained personnel.

    Making or approving decisions for department employees regarding employment, performance ratings, promotions, salary recommendations, transfers and terminations.

    Resolving personnel problems.

    Guiding and advising subordinates in the more complex phases of work.

    Handles customer relations, complaints and inquiries. Manages the grey areas.

    Takes Home Equity Loan applications and serves as a liaison between equity loan customer and loan processor until loan closes.

    Supervises bank security: assists Bank security officer with fraud or possible fraud cases, be on call 24 hours for alarm company/police, work with collections department, oversees branch maintenance.

    Opens new accounts, cross sells bank products and services, processes wire transfers.

    Approves checks, fee waivers or refunds.

    Must obtain official designations/certifications as required (i.e. notary public, medallion, etc.).

    Performs higher level specialty function as designated and achieves program goals as assigned.

    Performs business development activities as assigned.

    Participates in community and professional organizations.

    Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.

    Must adhere to all bank and regulatory policies and procedures specific to position.

    Performs additional duties as requested.

    **POSITION QUALIFICATIONS**

    **Competencies**

    Customer Focus

    Decision Making / Judgment

    People Development

    Quality

    Plan and Managing for Results

    Sales Skills

    Territory Management

    **Education/Experience/Skills**

    High School Diploma or GED required. Associates Degree Preferred.

    Previous sales, customer service and supervisory experience required.

    A minimum of 2 years of previous business development experience preferred.

    Bilingual Spanish preferred

    **PHYSICAL DEMANDS**

    **Physical Demands**

    Stand - O (Occasionally)

    Walk - O (Occasionally)

    Sit - F (Frequently)

    Handling / Fingering - F (Frequently)

    Reach Outward - F (Frequently)

    Reach Above Shoulder - O (Occasionally)

    Climb - O (Occasionally)

    Crawl - O (Occasionally)

    Squat or Kneel - O (Occasionally)

    Bend - O (Occasionally)

    **Lift/Carry**

    10 lbs or less - F (Frequently)

    11-20 lbs - F (Frequently)

    21-50 lbs - O (Occasionally)

    51-100 lbs - N (Not Applicable)

    Over 100 lbs - N (Not Applicable)

    **Push/Pull**

    12 lbs or less - O (Occasionally)

    13-25 lbs - O (Occasionally)

    26-40 lbs - O (Occasionally)

    41-100 lbs - O (Occasionally)

    **N (Not Applicable)** Activity is not applicable to this occupation.

    **O (Occasionally)** Occupation requires this activity up to 33% of the time hrs/day)

    **F (Frequently)** Occupation requires this activity from 33%-66% of the time hrs/day)

    **C (Constantly)** Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

    **Other Physical Requirements**

    None

    Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

    Position Requirements Education Requirement **Digital Marketing & Corporate Communications Manager** in Westfield , MA

    Posted on: 6/25/2021

    **Assistant Branch Manager** in South Hadley, MA

    Posted on: 4/22/2021

    **Technology Support/Junior Cybersecurity Analyst** in Westfield , MA

    Posted on: 6/2/2021

    **Portfolio Manager** in West Hartford, CT

    Posted on: 6/17/2021

    **Assistant Branch Manager** in South Hadley, MA

    Posted on: 4/22/2021

    **Digital Marketing & Corporate Communications Manager** in Westfield , MA

    Posted on: 6/25/2021



  • Notch Mechanical Constructors Chicopee, United States

    Are you an experienced Business Development Manager eager to lead and drive business development, sales, and customer development in a company that prioritizes employee growth and well-being? Notch Mechanical Constructors is on the lookout for a dynamic Business Development Manag ...


  • Granite City Electric Chicopee, United States Full time

    Job Details · Description · Granite City Electric Supply Company is the area's premier electrical distributor serving electrical contractors as well as residential, commercial and industrial customers for over 100 years. With over 30 branches covering Massachusetts, Rhode Islan ...


  • Westfield Bank Springfield, United States

    **Position:** Assistant Manager/Business Specialist **Department:** Retail Banking · **Job Status:** Full Time · **Reports to:** Branch Manager · **Positions Supervised:** Branch Personnel · **Amount of Travel Required:** Travel as required · **POSITION SUMMARY** · Support ...

  • Trinity Health

    Business Manager

    2 weeks ago


    Trinity Health Springfield, United States

    Employment Type: · Full timeShift: · Day Shift · Description: · At Mercy Medical Center the Operating Room Department we provide patients with a safe, effective, and efficient care in the operating room. Our work ethic is the cornerstone of all we do at Mercy Hospital. Our pr ...


  • ZephyrTech Stafford Springs, United States

    Your Work Environment · In order to drive sustainable integration into the TRATON Group, we are currently promoting information flow within the multi-brand network. To achieve this, we are working on a group-wide transformation project with the goal of successfully integrating a ...


  • TD Bank Group Springfield, United States

    Work Location: · Springfield, Massachusetts · Hours: · 40 · Pay Details: · $ $37.25 USD · TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are consi ...


  • Eclipse Enterprises Suffield, United States

    About the Company · We provide consulting services for medium-sized companies and individuals, with a focus on the specialized areas of tax and business management for companies in crisis and for insolvency administrators. We know that creativity, courage, and decision-making ski ...


  • ADPI Springfield, United States

    Project Manager MM · 12 Month Contract · Hybrid in Springfield, MA · Duties: · Manage, direct and plan major complex project(s) consisting of one or more project teams. · Responsible for the day-to-day execution, management, and reporting of the project(s), including managing re ...


  • Rose International Springfield, United States

    **Only those lawfully authorized to work in the designated country associated with the position will be considered.** · **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.** ...


  • Amplify Recruiting Springfield, United States

    Job Description · Job DescriptionBusiness Development Executive · The following outlines the description of Business Development Executive at our company. At times, you may be assigned additional responsibilities or excused from others. This will be at the discretion of our leade ...

  • UMass Amherst

    Business Manager

    1 week ago


    UMass Amherst Amherst, United States

    About UMass Amherst · UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western ...


  • State of Connecticut Hartford, United States

    Introduction · The , is currently seeking detail-oriented and analytical individuals who are eager to contribute their expertise within the Core-CT division as an . Join our team and embark on a rewarding career that offers growth, superlative benefits, and a culture that encour ...


  • Springfield Prep Charter School Springfield, United States

    Who are we? · Springfield Prep Charter School is a K-8 public charter school in Springfield, Massachusetts that prepares all students for high school, college, and life. We are driven by the belief that all children deserve a world-class education and that they can and will ach ...


  • Brightpath Associates LLC East Hartford, United States

    Job Description · Role Purpose · We are seeking a dynamic BDC Manager to join our team. The ideal candidate will have a strong background in internet sales management and a passion for leading a team to success. This role is responsible for overseeing & handling internet leads, i ...


  • DEFENDERS West Springfield, United States

    Company Overview:ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strate ...


  • Tradebe Environmental Services Sunderland, United States

    Job Req ID: 3499- Date: May 30, 2024- Tradebe Site: Home Based- Location: Sunderland, SND, GB- Department: Business Development- Business Line: Life Sciences**Business Development Manager**: · - Description: · **Job description**: · **The role**: · **The person**: · **We offer**: ...


  • ADT West Springfield, United States

    The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities wit Sales Manager, Residential, M ...


  • PIP, East Longmeadow, MA East Longmeadow, United States

    Job Description · Job DescriptionPIP Marketing Signs Print of New England is seeking highly motivated, energetic, smart individuals for an outside sales position who are interested in learning entrepreneurialism and how business works. Youll see it every day, as you observe the m ...


  • TD Bank Springfield, United States

    Work Location: · Springfield, Massachusetts · Hours: · 40 · Pay Details: · $ $37.25 USD · TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered ...


  • Hoffman Auto Group Canton, United States

    Job Description · Job DescriptionWe are looking for a · Business Development Specialist · to join the Hoffman Auto Group family · Check out what over 100 years of trust looks like in our culture · What does a Business Development Specialist at Hoffman Auto Group do?Role Purpos ...