- Responsible for planning, up-selling and detailing of events from pre to post event, coordinating customer expectations with food and beverage departments
- Manages space requirements, scheduling, ordering of equipment and billing instructions
- Assists with training of the event staff
- Provides guests with creative suggestions for innovative room sets, menus and event production
- Initiates and follows up on assigned leads
- Maintains and participates in an active sales solicitation program
- Surpasses assigned revenue goals
- Holds service team accountable to the service and cultural expectations of the company
- Builds effective relationships with internal and external groups to achieve revenue and operational goals
- Participates in key industry organizations and client events, and attends assigned tradeshows
- Assists General Manager in the coaching of team members
- Bachelors' Degree in Hospitality, Business Administration or a related field
- Three years of experience in a high end restaurant
- One year experience in a private dining sales role
- Must have experience developing and maintaining business contracts, including the ability to evaluate, decipher contract details and support and maintain the integrity of the contacts
- In lieu of a Degree and previously mentioned five years of experience in a private dining sales role
- Excellent communication and organizational skills
- Excellent presentation and interpersonal skills
- Proficient in Word and Excel
- Basic understanding of Mohegan Sun budget process
- Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic
- Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming
- Overall understanding of revenue management and its utilization to drive bottom line profit
- Ability to handle problems, including anticipating, preventing, identifying and solving them
- Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment
- Knowledge of Mohegan Sun corporate and department policies and procedures
- Must complete the Core Manager Training course
- Pursuit of learning and self-development opportunities to enhance personal and professional growth
- Advanced knowledge of Delphi, Meeting Matrix, LMS and Passkey systems
- Safety and Fire Training
- SMART alcohol awareness
- Travel may be required
- Must be able to stand and/or walk for extended periods of time
- Must be able to work various shifts and flexible hours
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novelle Shift Manager - New London, United States - Mohegan
Description
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:
$9925/9925$
Position Summary:
This position is responsible for seeking and booking private events and effectively executing all aspects of the event with the guest and operations teams.
Primary Duties and Responsibilities: includes but not limited to:
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity
