Part Time - Providence, United States - AAA Northeast
Description
Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.
Available schedules:
Part Time 3rd shift schedules.
10:00PM - 6:30 AM. Must be available to work at least one weekend shift.
Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life.
It's why we've earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
Receives incoming calls for roadside assistance on behalf of contracted automobile companies. Processes requests and gathers required information in order to provide timely service.Answers callers questions and provides detailed information on road service products and services; provides Five Diamond Customer service to encourage member retention, renewal and new membership sales.
What you will do:
- Provides information to members on road service policies and procedures.
Salary range:
$ per hour
Education
High School Diploma or GED Required or 4 years of experience in lieu of degree Required
Experience
Customer Service experience Required and Call Center experience Preferred
Licenses and Certifications
**Skills
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