Clinical Operations Specialist - Fulton, United States - Mia Aesthetics - Baltimore

Description

:

Mia Aesthetics is a leading provider in plastic surgery services with a growing top-tier staff of plastic surgeons, expanding locations nationwide, and well over 50,000 satisfied patients.

Our mission is to bring beauty and cost-efficiency into reality. At Mia Aesthetics we provide the highest quality plastic surgery, all at affordable prices.

• Our Core Values

:

Patients First, Collaborate Openly, Respect for Others, and Execute with Purpose.

The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, finance, and clinical pre-operative duties.

• Maintains a professional appearance and attitude at all times as a representative of Mia Aesthetics when interfacing with all patients and vendors
• Performs clerical and administrative roles when needed according to the demands of the business
• Promotes a progressive attitude for continued improvement of patient care and customer service
• Charges and collects all payments for all surgeries, surgical accessories, and Mia merchandise
• Generates daily invoices while processing financial transactions to balance end of day
• Confirms surgical patient appointments and sends out schedules to their respective teams daily
• Takes preoperative photos and process electronic prescriptions for doctors
• In charge of preliminary physical test such as vitals needed the day before all surgeries
• Verifies patient labs, intake information, and consents prior to scheduled surgery date
• Tracks inventory for surgical and clinical accessories/supplies for designated department
• Performs other duties as assigned

Requirements:

• Excellent verbal and written communication skills and computer literacy skills
• Outstanding customer service skills, organizational skills, and attention to detail
• Ability to work with a high sense of urgency, prioritize work, rotate shifts and Saturdays as needed
• GED or High School Diploma
• Medical Assistant Diploma or Certification / Registered Medical Assistant (preferred)
• Plastic Surgery knowledge preferred
• Minimum 12 years of customer service experience
• Bilingual in English and Spanish preferred
• HIPAA & OSHA Compliance Certification preferred
• BLS Certification required
• Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States._

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