Human Resources Business Partner - Austin, United States - ISS

ISS

Verified Company

Austin, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Human Resources Business Partner

Key Purpose

We are seeking an experienced and results-driven People and Culture business partner to align our HR initiatives and functions with business objectives and business needs.

The
Human Resources Business Partner is responsible for the successful integration and alignment of employees to business objectives, enhancing employee performance, supporting employee development, enhancing recruitment efforts, planning strategic People & Culture (P&C) initiatives, maintaining employee relations, implementing policies and practices, and overseeing wellness and health initiatives.

Your experience in human resources management will aid our

organization in adding value to overall business objectives, providing HR solutions, resolving personnel grievances, retaining a talented workforce, and ensuring compliance with regulations.

Under the direction of the Director of People and Culture, this individual manages and directs the employee and labor

relations program for the client site(s). Program activities include contract administration and interpretation and guidance/coordination of related management activities consistent with company. The Labor Relations People &
Culture Business Partner serves as a key contributor to development and maintenance of comprehensive Human Resources policies and strategies; manages administration of labor contracts; provides interpretation of labor contracts

to managers, and employee; oversees processes for review and resolution of employee grievances. This role advises managers and employees on sensitive labor and employee relations matters, including grievance and arbitration

procedures, performance issues and disciplinary actions; advises and assists managers in identifying employee relations issues and determining appropriate course of action.

Facilitates on-going communication and working relationships

with employee representative organizations including coordination of joint labor-management committees.

**Key Areas of Collaboration and Influence

Report to the People and Culture Lead and work in close partnership with the broader ISS/Guckenheimer People and Culture team, as well as Operational partners
Communicate effectively with colleagues within business units and across the company so that information is disseminated effectively and participate in project groups and meetings as required
Transfer best practice to further develop ISS Guckenheimer
A minimum of 5 years Human Resource experience in support of multiple locations; 2+ years of experience in a union environment
3+ years of experience

supporting hospitality, restaurant, food service, casinos, stadiums, arenas, and/or retail environments is ideal

Experience with coaching management
Strong employee relations experience
Experience in employee training or Learning and Development required
Experience with unionized workforce and labor relations preferred
Strong knowledge of employment law(s), California experience required
HR Certification such as PHR/SPHR (PHR-CA/SPHR-CA) preferred, GPHR a plus
Bachelor's Degree in Human Resources, Business Management or another related field required
Experience at interfacing at all levels throughout a matrixed or international organization
Experience driving results in multiple countries/internationally
Demonstrable global and cultural effectiveness
PC literate understanding of how to use the technology as a tool
Ability to communicate with all levels within a client's management structure
Good team player and manager
Able to command credibility and be able to influence across cultures and varied levels of an organization
Willing to travel up to 33%
Bilingual (English/Spanish) is a plus

Key Accountabilities

Ensure implementation, standardization and utilization of policies, procedures, programs dealing with the specific activities of staffing, employee relations, onboarding, and business systems
Plan, organize, direct, control or coordinate the personnel, recognition, and training activities of the account organization and partner with the ISS/Guckenheimer People and Culture team to ensure consistency
Support the People and Culture Lead to plan, organize, direct, control or coordinate the labor relations activities
Support the People and Culture Shared Service team in advising managers and recommending changes regarding organizational policy matters such as equal employment opportunity and sexual harassment and in ensuring compliance with same; ensure compliance with local policies, laws, and regulations
In partnership with the People and Culture Shared Service team, serve as a link between management and employees by handling questions, interpreting, and administering contracts, and helping resolve workrelated problems
In partnership with the Talent Acquisition Team, perform difficult staffing duties including recruitment of top talent, dealing with understaffing,