- Business Operations
- Oversee front desk operations, ensuring proper intake, client services, and revenue management.
- Collaborate with the CFO on financial matters and decisions, including pricing, budget development, expense management, vendor contracts.
- Analyze financial and client data being captured in Club Automation, the Center's customer relationship management (CRM) system.
- Ensure smoothly functioning site openings/closings, maintenance, NY City/State regulatory compliance, safety/security, procurement of goods/services, vendor relations.
- Handle all aspects of event hosting, preparation and planning; meetings; third-party inquiries and contractual agreements.
- Direct the procurement of equipment and monitoring of inventory at the pro shop.
- Identify opportunities for expansion and capital improvements.
- Oversee the maintenance and upkeep of tennis courts, buildings, parking lot and equipment.
- Recruit, hire, train, and supervise administrative personnel. Develop marketing plans and strategies to increase facility revenue, usage and program participation.
- Commercial and Community Tennis Activities
- Collaborate with the Center's tennis leadership to oversee the quality and growth of all programs (Lesson, Adult and Junior Program) and court rentals. Explore new revenue-generating opportunities.
- Cultivate and manage relationships with public and private partners as well as youth participants.
- Liaise with local elected officials, neighborhood leaders and other stakeholders to grow the Center's footprint and impact in the community.
- Organize and promote tennis tournaments, events, and clinics to boost facility visibility.
- Ensure that key metrics such as participation rates, free court time, and Scholar Athlete college attendance meet or exceed internal standards and external expectations.
- Collaborate with NYJTL's ACES and CTP staff vis-à-vis tennis components in their respective areas.
- Bachelor's degree
- 10+ years' progressive experience in a combination of (tennis strongly preferred): sports programming development, sales management, facilities operations, adult/youth after-school programs, coaching/instruction.
- Track record of revenue generation within a commercial environment: retail outlet, sports facility, professional franchise, dealership, fundraising campaigns/events, auctions or similar
- Ability to parlay business acumen to sports-based youth development non-profits.
- Technologically savvy and comfortable using online platforms.
- Excellent interpersonal and written/spoken communication skills
- Commitment to community service, youth development and education
- Ability to create and foster a positive and collaborative work environment.
- Ability to work flexible hours, including evenings and weekends.
- Hands-on approach to work execution
- Full Time
- $135,000 – $150,000
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General Manager - New York, United States - New York Junior Tennis League,Inc
Description
Job Description
Job DescriptionGeneral Manager – Cary Leeds CenterAbout New York Junior Tennis & Learning and the Cary Leeds Center
New York Junior Tennis and Learning (NYJTL) at the Cary Leeds Center is a prominent non-profit organization dedicated to transforming the lives of youth through tennis and education in the Bronx, New York. Our state-of-the-art facility provides a nurturing environment where children and teenagers from diverse backgrounds can develop both athletically and academically.
At NYJTL, we believe in the power of sports to instill important life skills such as teamwork, resilience, and discipline. Through our comprehensive tennis programs and integrated educational support, we empower youth to reach their full potential on and off the court. Named after tennis legend Cary Leeds, our center embodies our commitment to excellence and innovation in youth development. Join us in our mission to inspire the next generation of leaders and make a lasting impact on our community.
Position Summary
The General Manager will spearhead the internal and external management, financial health, resource deployment, quality, growth, and community impact of NYJTL's flagship tennis facility. As a member of the senior leadership team with P&L responsibility, they will collaborate with the CEO to oversee an annual budget of $3 million raised from a variety of sources, including governments, private participants, corporations, special events, and community partners. This is an ideal position for an entrepreneurial leader who is passionate about building tennis activity in underserved communities.
Core ResponsibilitiesThe above is intended to describe the general nature and level of work being performed by this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Job Type
Please click "Apply" below or visit our careers page at to complete an application. Thank you
NYJTL values the diversity of the people we hire and inspire. Diversity at our organization means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by law. We center equity in all our work and in our hiring practices.
