- Developing solutions that best address customer needs, coordinating with other departments and employees as needed, and working constantly with clients to ensure their needs are being met.
- Adhere to all government and regulatory compliance standards with regards to AES, customs clearance, ITAR, screening of denied parties and dangerous goods regulations
- Ability to extract and analyze account data and provide sale and service quality data forecast to management.
- Creation and delivery of MBR and QBR data to meet or exceed global sales and client expectations.
- Review account budgets, pricing, quoting, and improving cost effectiveness.
- Assisting global sales staff and offices with customer relations, resolution of issues, and create client solutions that drive additional business from assigned client(s).
- Other duties and responsibilities will be assigned as business demands deem necessary.
- The wage range for this position is $69, $131,101.85 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.
- A team player who works well with others - being respectful to our teammates is a Core Value
- A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
- Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
- Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
- 10+ year's relevant experience in freight forwarding operations, account management or sales experience in supply chain industry preferred. With 3-5 years in direct customer facing roll (sales / account management)
- Advanced understanding of air and ocean, imports and exports needed (extensive work experience in one or more required).
- Proficient in MS Word, Excel, and other MS Office software.
- Ability to multi-task with strong attention to detail
- Must be self-motivated and able to work within a virtual team across multiple time zones and global geographies.
- Ability to source, format, and communicate/present data to internal and external clients. May be required to present in conference room or virtual setting.
- Able to facilitate global conference calls (possibly at afterhours) to include customer or operations teams across the globe.
- Ability to problem solve and be solution oriented in a fast pace and high volume environment.
- Excellent negotiation, communication, organizational and planning skills.
- Possess strong analytical abilities, exceptional communication skills, and the ability to think strategically and analytically about business and product challenges.
- CargoWise, AS400, dangerous goods and ITAR experience is a plus.
-
Ventas Key Account Manager
2 weeks ago
Sales and Merchandising Services Elk Grove Village, United StatesJob Description · Job DescriptionSalary: 5700 · CBI International is looking for National KAM · Objective: · Lead and serve the key accounts and/or distributors assigned to your portfolio, in order to achieve compliance with the sell in and sell out goals, as well as ensure the ...
-
Account Manager
2 days ago
Pacifica Continental Chicago, United StatesDesde Pacífica Continental estamos en búsqueda de un · Account Manager · para empresa líder en la fabricación y comercialización de neumáticos. Será responsable de la venta de las líneas de productos de la empresa, gestionando relaciones con los clientes, identificando nuevas o ...
-
Account Manager
3 weeks ago
Sybridge Technologies Itasca, United StatesJob Description · Job DescriptionSalary: · Corporate Profile: · SyBridge Technologies was established in 2019 by Crestview Partners to create a global technology leader that provides value-added design and manufacturing solutions across multiple industries. SyBridge is the combi ...
-
Accounts Payable Manager
4 days ago
OPTO International Inc Wood Dale, United StatesAccounts Payable Manager · About OPTO · OPTO is a fast-paced, constantly-growing retail store fixture manufacturing company selling to the retail industry. We believe in relentlessly communicating, both internally and to our customers, in an effort to constantly improve ourselves ...
-
Accounts Payable Manager
4 days ago
OPTO International Inc Wood Dale, United StatesAccounts Payable Manager · About OPTO · OPTO is a fast-paced, constantly-growing retail store fixture manufacturing company selling to the retail industry. We believe in relentlessly communicating, both internally and to our customers, in an effort to constantly improve ourselves ...
-
Account Manager
3 weeks ago
Sternberg Roselle, United StatesGeneral Description: · Provides sales and product support to assigned sales agencies and to Sternberg Regional Sales Managers. Position reports to the Manager of Inside Sales. · Essential Functions of the job: · • Manage the day to day Account Management functions which include: ...
-
Account Manager
4 hours ago
Expeditors Bensenville, United States Full timeJob Description · Expeditors Core Competencies · Exceptional Customer Service: · Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management w ...
-
Account Manager
4 days ago
SPX Elk Grove Village, United StatesGenfare is a leader in providing configurable fare solutions to transit agencies of all sizes throughout North America. As a leader in fare collection systems for more than 30 years, Genfare provides solutions that are secure, reliable and highly flexible. Some of our innovative, ...
-
Accounting Manager
3 weeks ago
Juno Search Partners - Open Positions Elk Grove Village, United StatesJob Description · Job DescriptionJuno Search Partners is a certified women-founded and women-led talent solutions firm with extensive experience in the placement of accounting, administrative, finance, human resources, legal, marketing, operations, and technology candidates natio ...
-
Accounting Department Manager
2 weeks ago
True World Foods Elk Grove Village, United StatesJob Description · Job Description · This position manages all accounting functions, including accounts payable, accounts receivable, general ledger maintenance, and preparation of financial statements for all the Midwest TWF branches, Chicago, Columbus, Detroit, and Minneapolis ...
-
Accounting Manager
2 days ago
Juno Search Partners Elk Grove Village, United StatesJuno Search Partners is a certified women-founded and women-led talent solutions firm with extensive experience in the placement of accounting, administrative, finance, human resources, legal, marketing, operations, and technology candidates nationwide. · Purpose · The purpose ...
-
Account Manager
3 weeks ago
Atlas Companies Elk Grove Village, United StatesAre you looking for a career at a stable company? Do you have sales experience? Check out what we can do for you · We are currently hiring a full-time Account Manager. We are seeking a motivated seller to continue to increase the success of our #1 Industrial Vehicle Brand. To b ...
-
Account Manager
5 days ago
SPX Elk Grove Village, United StatesGenfare is a leader in providing configurable fare solutions to transit agencies of all sizes throughout North America. As a leader in fare collection systems for more than 30 years, Genfare provides solutions that are secure, reliable and highly flexible. Some of our innovative, ...
-
Account Manager
2 weeks ago
Atlas Companies Elk Grove Village, United StatesJob Description · Job DescriptionDescription:Are you looking for a career at a stable company? Do you have sales experience? Check out what we can do for you · We are currently hiring a full-time Account Manager. We are seeking a motivated seller to continue to increase the succ ...
-
Account Manager
2 weeks ago
The Cary Company Addison, United StatesJob Description · Job DescriptionThe Cary Company is a leading provider of packaging and industrial supplies, known for our commitment to customer success and innovation. We are currently seeking energetic and motivated individuals to join our Inside Sales Team as Account Manager ...
-
National Account Manager
2 days ago
WernerCo Itasca, United StatesAbout Us · WHY WERNER? BECAUSE WE ARE THE PRO'S CHOICE You will find our market leading products and brands on trucks and job sites all over the world. Focusing on end users' needs drives our success. Our entire product development process-from research to engineering to manufact ...
-
Enterprise Account Manager
11 hours ago
Keyence Itasca, United StatesAs an Enterprise Account Manager, you will be responsible for proactively expanding our business with new and existing enterprise accounts within the semiconductor industry. At KEYENCE, our direct-sales professionals work in a local sales office 25% Account Manager, Enterprise, M ...
-
Sales- Account Manager
11 hours ago
Actus Consulting Group Itasca, United StatesLanguage: · English: Business Level, Japanese: Business Level · Japanese Trading company is seeking for a Japanese Bilingual Sales. · Sales-Account Manager · Responsibilities · • The primary tasks are to achieve your sales targets, to that end, build strategies,act, develop ne ...
-
Key Account Manager
2 weeks ago
Inaba Foods USA Inc Itasca, United StatesJob Description · Job DescriptionKey Account Manager · Current office in Itasca, IL. Moving to Oakbrook, IL · Inaba Foods is a manufacturer of premium pet food, treats, toppers and complements, that is deeply rooted in a family tradition of excellence that has continued for gener ...
-
Account Manager
2 days ago
Expeditors Bensenville, United States"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder · Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an inn ...
Global Customer Account Manager II - Itasca, United States - AIT Worldwide Logistics
Description
Global Customer Account Manager II
Job Locations
US
ID
Category
Sales
Position Type
Regular Full-Time
Introduction
Come move the world with us
Wake up each day to be part of a global movement.A movement tomake an impact. A movement togo for itA movement toprovide best-in class solutions. A movement to beempowered. A movement todo the right thing.
Make AIT Worldwide Logistics the next stop on your career journey
See what our teammates say about working at AIT Worldwide Logistics.
Overview
The Manager, Global Customer Accounts manages their company's relationships with consumers and other businesses. They are also in charge of making sure their company is strategically positioned to engage new clients.
Responsibilities
- Responsible for developing, leading, and managing key account(s). Accountable for the outcome of assigned projects including KPI reporting, customer service, routing, problem resolution (including accounts receivable), vendor compliance and customer interaction.
Qualifications
Other Skills We Hope to See:
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide
About AIT Worldwide Logistics:
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail-on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.
AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at ext 5218.
