Assistant Billing Manager - Washington, United States - Crowell & Moring

Crowell & Moring
Crowell & Moring
Verified Company
Washington, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

Crowell & Moring LLP is a global law firm with locations in the United States, Europe, MENA, and Asia, specializing in litigation, arbitration, regulatory and policy, and transactional and corporate matters.

The firm is renowned worldwide for representing Fortune 500 companies in high-stakes litigation and government-related issues, as well as for its strong commitment to pro bono work, diversity, equity, and inclusion.


Job Summary


The Assistant Billing Manager oversees the billing operations in their team, focusing on efficiency, accuracy, and compliance with firm policies.

This role plays a crucial part in delivering top-notch service to both internal and external clients, managing daily operations, and ensuring timely completion of tasks.


Responsibilities:

  • Direct daily billing activities, including processing billing edits, issuing invoices, and handling reporting requirements to ensure timeliness and accuracy.
  • Coordinate team resources for optimal service delivery, providing necessary support and coverage even outside regular business hours.
  • Assign workload and supervise major billing projects, offering guidance on complex billing arrangements.
  • Maintain compliance with client rates, ebilling requirements, and outside counsel guidelines, proactively addressing related issues.
  • Collaborate with Collections, Accounts Payable, Conflicts, and E-Billing teams to resolve discrepancies and enhance processes.
  • Communicate with Billing Partners and external clients to address inquiries and resolve issues effectively.
  • Conduct annual performance evaluations, identify training needs, and offer mentoring to boost team capabilities.
  • Monitor billing and ebilling status reports to ensure accurate and timely completion.
  • Work with the Collections team to resolve unallocated cash balances and address billing issues affecting the collection process.
  • Maintain and update client billing instructions and facilitate the seamless introduction of Billing Coordinators to their teams and billing lawyers.
  • Initiate solutions to streamline internal workflows and eliminate process inefficiencies.

Qualifications:

  • Ability to supervise and manage a team of professional billers, coordinate workflow, provide feedback, and conduct annual reviews.
  • Excellent communication skills, both verbal and written, with attorneys, staff, vendors, and clients.
  • Organizational skills to prioritize work effectively in a dynamic environment and meet deadlines.
  • Detail-oriented with a commitment to accuracy and thoroughness.
  • Knowledge of basic accounting concepts and internal controls.
  • Experience with ebilling, including the Ebilling Hub and other vendor platforms.
  • Proficiency in 3E or similar account systems with the ability to train others.

Education:
The role requires a Bachelor's Degree in Accounting or a related field. Equivalent training and experience may be considered in place of formal education.



Experience:
A minimum of five (5) years of billing experience with direct supervision responsibilities is necessary. Experience in a professional services setting is preferred.

Additional Information

Crowell & Moring LLP provides competitive compensation and a comprehensive benefits package that includes various progressive options like backup childcare, wellness programs, cultural events, and social activities.

We are proud of our positive and friendly culture that values hard work and success while also recognizing the significance of family and community involvement.

EOE M/F/d/v
Crowell & Moring LLP participates in the E-Verify program.
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