Service Advisor - Burlington, United States - Burlington Subaru

Description

• Medical (Single coverage paid 100% by the company)
• HRA (Our company pays over half of your medical deductible up front)
• Dental (Single coverage paid 100% by the company)
• Vision
• Paid Time Off (3 weeks starting)
• Paid Training
• Employee Discounts

• Greets customer and obtains customer and vehicle information and mileage
• Determines general nature of repairs needed and writes a clear description of customer needs on the repair order
• Points out other noticed repairs or maintenance for which the customer has a need
• Provides customer with estimated repair costs and anticipated time of completion
• Sends repair order to be dispatched and maintains contact with technicians throughout the workday
• Calculates estimates on technician found repairs and notifies customer of these needs
• Notifies customer when repairs are completed
• At pickup, reviews work performed and multipoint inspection results
• Answer phones, collect customer info and make appointments
• Other duties as assigned

• Outgoing and friendly personality
• Comfortable interacting and dealing with the public; Must have a professional appearance
• Comfortable handling multiple tasks and fulfilling several obligations at once

• Prior automotive experience preferred
• Ability to read and comprehend instructions and information
• Able to operate computer based systems
• Valid driver's license and acceptable driving record