Billing Supervisor - Los Angeles, United States - California FAIR Plan Association

Mark Lane

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Mark Lane

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Description
***The Billing Supervisor is responsible for supervision of billing specialists and billing representatives. This role will supervise daily operations of accounts receivable, premium cash receipts/disbursements and collections. Additionally, this role will assist with distribution of accounting operations financial data and statistics to senior management and external sources.


PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Supervise premium accounts receivable, premium accounts payable, premium collections and billing staff.
  • Supervise prompt processing of lockbox activity including suspense and unidentified payment activity and collections.
  • Perform Duck Creek billing administrator functions for premium receipts and disbursements and pay plan changes.
  • Assist in maintaining accounting policy and procedures and Billing System training materials that comply with California FAIR Plan practices.
  • Assist with daily and monthend close processes as needed.
  • Handle and resolve escalated billing and accounts receivable matters promptly
  • Supervise Premium Collections and report to management on resolution of pending accounts and writeoffs.
  • Assist in the evaluation of accounting processes and improvements to streamline processes.
  • Assist in various projects including implementation and testing of new business processes.
  • Assist management and Product team to recommend and implement new pay plans, including applicable fees, or changes to existing pay plans and/or fees as needed.
  • Assist with preparation of financial audit requests.
  • Liaise with bank personnel concerning cash transactions and government agencies in matters of other inquiries.
  • Supervise and develop accounting staff. Provide direction and guidance to staff to accomplish team goals.
  • Responsible for annual reviews, counseling, coaching, and training of Billing staff.

EDUCATION AND EXPERIENCE

  • Bachelor's degree in accounting or business administration or equivalent.
  • 2 to 4 years of relevant accounting experience.
  • Minimum 2 years of supervisory level experience.
  • Proficient to advanced Microsoft Excel and Word skills.
  • Strong organizational skills, attention to detail, ability to prioritize and meet deadlines.
  • Exhibit excellent oral and written communication skills.
  • Knowledge of Duck Creek Billing System or exposure to Insurance systems a plus.

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