- Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
- Find patterns in customer complaints and bring them to the team for improvement
- Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
- Maintain customer accounts and update with new account information as needed
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Interact with the sales lead to maintain and improve service and product knowledge
- High school graduate, G.E.D. recipient, or equivalent
- Experience working in a customer-oriented atmosphere
- Excellent active listening, interpersonal, and communication skills
- Auto
- Home
- Commercial
- Life
- Health
- Retirement Planning
- Bank products
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Financial Services Agent
1 day ago
Courtney Rogers State Farm Beaverton, United StatesJob Description · Job DescriptionAre you dreaming of a career in the insurance industry? If the answer is yes, then joining the office of Courtney Rogers - State Farm Agent could be the perfect opportunity for you. By becoming a part of our agency team, you will gain valuable ins ...
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Financial Services Agent
3 weeks ago
Courtney Rogers State Farm Beaverton, United StatesJob Description · Job DescriptionDo you have aspirations to be in insurance? If so, you may want to consider working in the office of Courtney Rogers - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State F ...
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Ground Service Agent
3 weeks ago
Horizon Air Portland, United States Full timeRole Summary · The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely. · Key Duties · Load and offload luggage and cargo, transporting to various airport locations. ...
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Guest Service Agent at
1 week ago
Longfellow Hotel Portland, United StatesJob Overview: · The Longfellow Hotel, a 48-room luxury boutique hotel, café, and spa, is seeking a team of driven and empathetic Guest Service Agents. Opening May 17, 2024, The Longfellow Hotel is already gaining recognition as one of the most highly anticipated openings in the U ...
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Customer Service Agent
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DSV Tualatin, United StatesSUMMARY · The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple ...
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Guest Services Agent
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Pineapple Hospitality Portland, United StatesTo quick apply to this position, text SP 3755 to Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences Guest Service, Agent, Customer Service, Guest ...
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Guest Services Agent
6 days ago
Crescent Hotels & Resorts Portland, United States** Guest Services Agent** · Share: Email · ** Guest Services Agent** · **Hotel Vance, Portland, a Tribute Portfolio Hotel** · Hotel Vance speaks to our intersection of inspiration and ideation; creativity and ambition. Short for Advance, Hotel Vance invites innovation and sti ...
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Guest Service Agent
2 days ago
The Kimpton Hotel & Restaurant Group, LLC Portland, United StatesFull Time & Benefits $18/hr Incentive Opportunities Hotel Vintage, Portland OR Must Pass Background Check We are an E-Verify Company Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work her Guest Service, Agent, Front D ...
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Passenger Service Agent
3 weeks ago
Alliance Ground International, LLC Portland, United StatesAre you a detail-oriented problem solver who focuses on providing outstanding customer service? Then let your career take off with AGI as a Passenger Service Agent AGI is an aviation services company operating in more than 50 cities across North Ame Passenger, Agent, Service, Ret ...
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Guest Services Agent
2 days ago
Crescent Hotels & Resorts Portland, United StatesHotel Vance speaks to our intersection of inspiration and ideation; creativity and ambition. Short for "Advance", Hotel Vance invites innovation and stimulates productivity. Here business prowess, collegiate determination, and creative expression all Guest Service, Agent, Guest, ...
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Guest Service Agent
3 weeks ago
Kimpton Hotels Portland, United StatesGuest Service Agent - Overnight · $19/HR + Tips · Full Time + Benefits · Hotel Vintage Portland · Why We're Here · We believe heartfelt, human connections make people's lives better. Especially the people who work here. · Our founder, Bill Kimpton rebelled against impersonal, gen ...
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Guest Service Agent
3 weeks ago
Kimpton Hotels Portland, United StatesGuest Service Agent - Front Desk · Full Time & Benefits · $18/hr + Incentive Opportunities · Hotel Vintage, Portland OR · Must Pass Background Check · We are an E-Verify Company · Why We're Here · We believe heartfelt, human connections make people's lives better. Especially the ...
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Guest Services Agent
3 days ago
Pineapple Hospitality Portland, United StatesTo quick apply to this position, text SP3755 to · Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we ar ...
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Guest Services Agent
2 days ago
Crescent Services Portland, United StatesHotel Vance speaks to our intersection of inspiration and ideation; creativity and ambition. Short for "Advance", Hotel Vance invites innovation and stimulates productivity. Here business prowess, collegiate determination, and creative expression all find home.Located inside of P ...
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Customer Service Gate Agent
4 days ago
Piedmont Airlines Portland, United States Full timeAt Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground ...
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Guest Service Agent at
3 weeks ago
Longfellow Hotel Portland, United StatesJob Description · Job DescriptionJob Overview: · The Longfellow Hotel, a 48-room luxury boutique hotel, café, and spa, is seeking a team of driven and empathetic Guest Service Agents. Opening May 17, 2024, The Longfellow Hotel is already gaining recognition as one of the most hig ...
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Customer Service Agent
1 week ago
Addison Group Tualatin, United StatesJob Description · Job DescriptionJob Title: Customer Service Agent · Location (city, state): Tualatin, OR / Sherwood, OR / Hillsboro, OR · Industry: Logistics · Pay: $21+ per hour, dependent on experience · Key Responsibilities: · Customer ServiceProcess and input all customer or ...
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Airport Guest Service Agent
6 days ago
Hawaiian Airlines Portland, United StatesTitle Airport Guest Service Agent - Portland Description **Position Overview** · Our Guest Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate. · Our best Guest Service Agents possess exceptional com ...
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Complex Guest Service Agent
1 week ago
Hilton Portland, United States OTHERThe Hilton Portland and the Hilton Duniway is looking for its next Complex Guest Service Agent position to join their dynamic team at the front desk If you have a passion for customer service and want to learn and grow in the hospitality industry this is the perfect opportunity · ...
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Overnight Guest Services Agent
1 week ago
Pyramid Global Hospitality Portland, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
Customer Service Agent - Beaverton, United States - Courtney Rogers State Farm
Description
Job Description
Job DescriptionWe're seeking a positive, personable customer service representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get startedCompensation:$55, $70,000.00 yearly
Responsibilities:Our organization, Courtney Rogers State Farm, is located in Beaverton, Oregon. We also have a second location in West Linn, OR. We help customers protect what they value most and help them plan for a solid financial future. We are a full-service Insurance Agency offering several products and services such as: