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    District Site Coordinator with Security Clearance - Norfolk, VA, United States - SAIC

    SAIC
    SAIC Norfolk, VA, United States

    Found in: Dice One Red US C2 - 3 days ago

    Default job background
    Technology / Internet
    Description
    SAIC is seeking a District SA Site Coordinator, to support the US Army Corps of Engineers RITS Program in Norfolk, VA

    PRIMARY RESPONSIBILITIES:

    • Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments.
    • Demonstrate day-to-day adherence with change management precepts and practices and is responsible for writing Change Requests and seeking approval.
    • Assist in storage and data management, specifically file and folder permissions.
    • Primary POC for local server, network and telecom repair of District infrastructure components.
    • Coordinate local response to IAVA vulnerability remediation.
    • Coordinate Level 3 support to the District technical personnel.
    • Primary escalation POC for after hours and VIP level support requests.
    • Ensure the work schedules of SAIC and subcontractor employees are established, documented and coordinated to provide coverage during contractually required operating hours.
    • Review current workloads and ticket distribution
    In coordination with ITC, reassigns priorities to ensure service delivery metrics are met
    Responsible for SLR performance.


    • Collaborate with the local ITC and Ops Officer to ensure the needs of the users are understood and appropriately addressed.
    • Responsible for monitoring the technical performance of SAIC and subcontractor staff and reporting exemplary or disciplinary performance to the SAIC Division Manager./ Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.
    • Monitor the effectiveness of Service Delivery to the local site and reports discrepancies and escalations to the SAIC Division Manager.
    • Provide weekly performance reports to the ITC and the SAIC Division Manager

    Qualifications Required Education and Experience:

    • Bachelors and two years of experience; four (4) years of experience can be considered in lieu of degree

    Required Security Clearance:

    • Interim secret clearance is required prior to start; US Citizenship required

    Required Skills:

    • Experience using Service Now or a similar ticketing system.
    • Demonstrated professional experience with Windows Server 2012; Windows Server 2016.
    • Demonstrated experience with VMware.
    • Understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services.
    • Comprehension of NTFS file share permissions.
    • Fundamental understanding of authentication mechanisms such as Kerberos and LDAP.
    • Basic networking experience (TCP/IP, routing, SSH, OpenVPN)
    • Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.
    • Must be an independent problem solver with troubleshooting, decision making and analytical skills

    Required Certifications:

    • Current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE)
    • Must obtain appropriate DOD 8570 IA Computing Environment Certification within 6 months of employment
    SAIC accepts applications on an ongoing basis and there is no deadline

    Covid Policy:
    SAIC does not require COVID-19 vaccinations or boosters
    Customer site vaccination requirements must be followed when work is performed at a customer site.
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