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- Schedule appointments, new or follow up visits (Check-In/Check-Out)
- Coordinate patient referrals and prior authorization for additional diagnostic testing or procedures (as needed)
- Schedule Surgical Procedures (applicable to Surgery Depts only)
- High School Diploma/G.E.D. - required
- Associate's Degree - preferred
- 3-5 years office experience or three years of related experience in a medical practice - preferred
- Experience using an electronic health record and Microsoft Office a plus.
- Excellent customer service skills.
- Ability to multi-task in a high patient volume unit.
- Ability to learn and utilize resources.
- Strong time management skills.
- Ability to review information and draw appropriate conclusions.
- Good judgement and ability to problem solve; escalate issues as needed.
- Strong teamwork skills and work ethic.
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scheduling and patient services lead - Albany, NY , USA, United States - Albany Med Health System
Description
Department/Unit:
HBD - Neurology
Work Shift:
Day (United States of America)
Scheduling and Patient Services Lead - Albany
Neurology Office
Monday - Friday
Welcome to Albany Medical Center, providing excellent care to our community each day.
We have an exciting opportunity for health care employees or entry level candidates looking to join our team as an Scheduling and Patient Services Lead.
An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (40 hours/week)Monday - Friday during normal business hours of 8:00AM-4:30PM.
Primary Job Responsibilities:
Salary Range:
$20.88/hr - $28.76/hr
Thank you for your interest in Albany Medical Center
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Workforce members are expected to ensure that:
Access to information is based on a need to know and is the minimum necessary to properly perform assigned duties.
Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
