Customer Service Representative - Humble, United States - Dale Guidry Jr - State Farm Agent

Dale Guidry Jr - State Farm Agent
Dale Guidry Jr - State Farm Agent
Verified Company
Humble, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

ROLE DESCRIPTION:


We are seeking a Full Time Customer Service to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.


RESPONSIBILITIES:


  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customerfocused, needsbased review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:


  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problemsolving

BENEFITS:


  • Hourly pay/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable careerbuilding experience
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