- Provide and maintain exceptional customer service through customer contact before, during, and after repairs as defined by CarMax "Voice of Customer" processes.
- Locate, use and control replacement parts and supply inventories
- Use and control tools and equipment
- Perform mechanical and cosmetic repairs, including but not limited to the diagnosis of all internal and external vehicle systems.
- Follow CarMax standardized work rules
- Inspect vehicles per CarMax Quality Standards when needed.
- Complete state inspections when required.
- Maintain workplace cleanliness and organization in accordance with CarMax 5S standards
- Collect service payments and manage payments received for services.
- Use of proprietary and universal software systems including CarMax Electronic Repair Order and Mitchell.
- Provide functional expertise and leadership to other associates.
- Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring.
- Complete New Associate Orientation Training – Operations.
- Complete Kronos Training for Hourly Associates.
- Maintain a current Refrigerant Recycling License.
- Where required by State/Local law, maintain current ASE Certifications in Steering and Suspension (A4) and Brakes (A5).
- Read, interpret and transcribe data in order to maintain accurate records.
- Perform multiple duties in a high-energy, fast-paced environment.
- Lift objects that weigh as much as 50lbs.
- Speak and listen effectively in dealing with customers/associates in person and over the phone.
- Demonstrate above average attention to detail.
- Manual dexterity in both arms and hands
- Monitor shop compliance with CarMax, O.S.H.A., and EPA policies
- Demonstrate exceptional interpersonal, communication, and customer service skills
- Demonstrate exceptional telephone etiquette and active listening skills
- Combination of office, shop and outdoor environment. May include working at times in noisy and/or inclement weather conditions.
- May require walking or standing for an extended period of time.
- Flexible work hours with shifts that may include nights, weekends, and holidays.
- Wears CarMax clothing (acquired through company) at all times working in the store.
- Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
- Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Professional Appearance policies.
-
Seasonal Repair Specialist
3 weeks ago
Safelite Lafayette, United States Full timeDoes this position interest you? You should apply – even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
-
Auto Repair Specialist II
1 week ago
CARMAX Lafayette, United States6123 - Lafayette Johnston Street, Lafayette, Louisiana, 70503 · CarMax, the way your career should be · **General Summary:** · Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described i ...
-
Auto Repair Specialist II
1 week ago
CarMax, Inc. Lafayette, United States6123 - Lafayette Johnston Street, Lafayette, Louisiana, 70503 · CarMax, the way your career should be · General Summary: · Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described in th ...
-
Auto Repair Specialist II
1 week ago
CarMax Lafayette, United States6123 - Lafayette Johnston Street, Lafayette, Louisiana, 70503CarMax, the way your career should be General Summary:Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described in the CarMax ...
-
Auto Repair Specialist II
3 weeks ago
CarMax Lafayette, United States Full time6123 - Lafayette Johnston Street, Lafayette, Louisiana, 70503CarMax, the way your career should be General Summary: · Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described in the Car ...
-
CNC Maintenance Specialist
3 weeks ago
Manufacturing Maintenance Solutions Inc Lafayette, United States: · **About MMS** · Our founders identified a need for professional, well-trained maintenance and repair experts to service companies and keep operations running with minimized downtime. Our MMS Team consists of people with diverse backgrounds, who come together every day committ ...
-
Lube Specialist
2 weeks ago
Bilfinger Lafayette, United States**Lube Specialist** · Location: Lafayette, Indiana · Bilfinger, Inc. is a leading international services contractor with a proven track record in providing integrated, multi-disciplined support services and maintenance solutions to international blue-chip clients, primarily in th ...
-
Field Service Specialist
3 weeks ago
Engineering Innovation, Inc (Engineering Innovation, Inc.) Lafayette, United StatesEngineering Innovation, Inc.'s Field Service Specialist focuses on a particular product line and digs deep into the associated technology to provide a higher level of support for that product. They work alongside and help support our Field Service Technicians. As our Field Servic ...
-
Security and Safety Support
5 days ago
Purdue Federal Credit Union West Lafayette, United States**Please APPLY AT**: · At times there will be security related or business continuity projects. This position will serve as a project team member on various internal project teams as a team member with assigned deliverables. · - Employees are expected to adhere to all rules and r ...
-
Quality Assurance Specialist
5 days ago
US Defense Contract Management Agency West Lafayette, United States**Duties**: · - Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan. · - Identifies opportunities for process improvements through ana ...
-
Spectrum Innovations Cankton, United StatesCompany Description and Responsibilities · Innovation Group provides comprehensive operational support and a variety of expert services for leading insurers, brokers, fleet operators, and automotive manufacturers in the field of claims and vehicle repair management. With over 400 ...
-
Boardwalk Pipeline Partners Lafayette, United States* To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge.* · Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for ou ...
-
Industrial Maintenance Technician
1 week ago
Path Engineering Lafayette, United StatesJob Description · Job DescriptionRoleAs a Maintenance Technician (also known as Equipment Repair Specialist, Maintenance Mechanic), you'll perform mid to expert level break-fix & preventative maintenance. This includes troubleshooting, repairing, and replacing defective parts, op ...
-
Inventory Specialist I
2 weeks ago
Acadian Total Security Lafayette, United StatesAcadian Total Security, a division of Acadian Companies, has an immediate opening for a full-time Inventory Specialist I in Lafayette, LA. · JOB FUNCTIONS · 1 · Maintain internal process for daily operations of the distribution and inventory of all product lines · 2 · Prepar ...
-
Operations Specialist
1 week ago
H&R Block Lafayette, United StatesJob Description: · JOB SUMMARY · The Operations Specialists - Seasonal is responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with annual set up/closing of offices. · Duties and Responsibilities:Perform bas ...
-
Customer Specialist
3 weeks ago
CarMax Lafayette, United States Full time6123 - Lafayette Johnston Street, Lafayette, Louisiana, 70503CarMax, the way your career should be About this job · As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of the ...
-
Airway Transportation Systems Specialist
2 weeks ago
Federal Aviation Administration Lafayette, United StatesSummary The Airway Transportation Systems Specialist (ATSS) at this level is recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required ...
-
Customer Specialist
3 weeks ago
CarMax Lafayette, United States Part time6123 - Lafayette Johnston Street, Lafayette, Louisiana, 70503 · CarMax, the way your career should be · **About this job** · As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every ...
-
Utility Operations
3 weeks ago
Wichita Lafayette, United States Full timeDistinguishing Features of Work · This is skilled, technical work responsible for operation, maintenance, and repair of water treatment and transmission equipment in a water plant, pump station, wellfield, and/or recharge facility. This position is responsible for various duties ...
-
Driveway Gates Lafayette Louisiana
1 week ago
Caeser Bail Bonds LLC Lafayette, United StatesTitle Tuesday, 08 February, 2022 (charleston, West Virginia) - Because right now theres a remote job available that pays $800 per week, and all it requires is posting some stuff to Facebook, Twitter, YouTube, and Instagram a few times a day And yet you still havent applied Go to ...
Auto Repair Specialist I - Lafayette, United States - CarMax
Description
6123 - Lafayette Johnston Street, Lafayette, Louisiana, 70503CarMax, the way your career should beGeneral Summary:
Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures.
Principle Duties and Responsibilities:
Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders
Job Specifications:
Work requires ability to:
Working Conditions:
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.