Front Desk Agent - Rolling Meadows, United States - Motel 6 Rolling Meadows IL
Motel 6 Rolling Meadows IL
Rolling Meadows, United States
Verified Company
3 weeks ago
Description
'''Duties'''- Greet and welcome guests in a friendly and professional manner
- Checkin and checkout guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records of guest transactions
- Assist with night audit duties as needed
- Previous experience in a front desk or guest service role preferred
- Knowledge of hotel operations and procedures
- Excellent guest relations skills with a focus on providing exceptional customer service
- Strong phone etiquette and communication skills
- Familiarity with front desk software systems (e.g., property management systems)
- Ability to handle cash transactions accurately
- Attention to detail and ability to multitask in a fastpaced environment
Job Types:
Full-time, Part-time
Pay:
From $14.00 per hour
Schedule:
- Night shift
Work setting:
- Inperson
Work Location:
In person
