Team Member - Lompoc, United States - Tractor Supply Company
Description
Overall Job Summary:
The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.
- Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams._
Essential Duties and Responsibilities (Min 5%):
As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:
- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
- Deliver on our promise of Legendary Customer Service through GURA:
- Greet the Customer.
- Uncover Customer's Needs & Wants.
- Recommend Product Solutions.
- Ask to Add Value & Appreciate the Customer.
- Team Members are required to perform a combination of the following duties during 95 percent of their day.
- Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
- Recovery of merchandise.
- Participate in mandatory freight process.
- Complete Planogram procedures (merchandising, sets, and resets).
- Assemble merchandise.
- Perform janitorial duties.
- Execute price changes/markdowns.
- Operate Forklift (unless under the age of 18).
- Operate Cardboard Baler (unless under the age of 18).
- Assist customers with loading purchases.
- Ensure the customer has a Legendary shopping experience that differentiates from the competition.
- Ensure the safety and wellbeing of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
- Complete all documentation associated with any of the above job duties.
- Team Members also may be required to perform other duties as assigned.
Required Qualifications:
- Experience:_ No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Education_: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
Preferred knowledge, skills or abilities:
- Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Ability to read, write, and count accurately.
- Strong communication and problemsolving skills.
- Basic computer skills.
- Strong interpersonal skills and ability to resolve issues ethically and with mínimal conflict.
Working Conditions:
- Working environment is favorable, generally working inside with moderate noise.
- Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
- Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
- Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements:
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
- Ability to occasionally lift or reach merchandise overhead.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to move throughout the store for an entire shift.
- Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
- Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
- Ability to process information / merchandise through the pointofsale system.
- Ability to handle and be in contact with birds/poultry.
- Ability to successfully complete all required training.
Disclaimer:
- This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
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