Guest Services Representative - Chico, United States - Enloe Medical Center

Enloe Medical Center

Verified Company

Chico, United States

11 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

Pay Range:

$ 16.09/hr - $ 18.18/hr - $ 20.59/hr

Please note, the highest starting rate as a new hire is $18.18/hr, based on applicable experience.

The Guest Services representative is responsible for greeting and offering assistance to families, visitors, and patients entering the main lobby of the hospital.

The Guest Services Representative may provide support to physicians and staff for waiting surgery families.

The Guest Services Representative responds to requests for patient location information and community resources and directions from incoming callers and guests.

The Guest Services Representative is responsible for the daily drawer count and deposit for the Gift Shop and provides support for the volunteers working in the Gift Shop.

The Guest Services Representative is responsible for directing volunteers while on duty at the Information Desk and provides support for the Volunteer Services Department.

EDUCATION / TRAINING / EXPERIENCE:

Desired:

General clerical skills:

answering phones and filing
One year experience customer service experience
One year or more of college course work (general studies)
Experience working with teens in a supervisory capacity
Knowledge of Enloe Medical Center services

SKILLS / KNOWLEDGE / ABILITIES:

Must be able work in a fast paced environment interacting professionally with physicians, patients, visitors, volunteers, and staff. Must be able to communicate effectively and tactfully. General computer skills necessary to use the electronic medical record system. Organizational and multi-tasking skills are essential. Able to supervise and direct teen volunteers.

Location:

Enloe Medical Center - Volunteer Services

Schedule:

Per Diem, Varied Shifts