Front Desk Coordinator - Menasha, United States - Hope Clinic and Care Center

Description

• Greet patients upon arrival and answer all incoming calls
• Maintains the neatness of reception area and lobby
• Promotes quality and service excellence for patients by providing personalized care in a collaborative team environment
• Shares responsibility for providing administrative support and coverage for staffing the clinic
• Supports efficient patient scheduling, meeting patient needs as well as fully utilizing staff and volunteers
• Accepts ownership and responds effectively to patient, team or personal concerns and works towards positive resolution
• Participates in identification, development, implementation, and evaluation of Quality Improvement initiatives
• Assists in the orientation and training of administrative support team members
• Monitors, collects and ensures current & accurate data entry of patient demographics, and census information
• Guides patients that require referral to other agencies for needed resources
• Provides information about services
• Follows communication procedures with other departments
• Updates electronic medical records as necessary

• Dental insurance
• Paid time off
• Vision insurance

• Menasha, WI 54952: Relocate before starting work (required)