- As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
- This is a journeyman position for the typical desk-side support technician.
- You will be directed by the Help Desk, Service Desk, or script using standard methods, techniques, and tools.
- You will also apply personal knowledge to resolve product support issues that could not be addressed by the service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
- Provides support for software, hardware and networking support for desktops, laptops, and servers.
- Provides maintenance and support on legacy products.
- Supports Core, server products.
- Performs disk replacement on enterprise storage products.
- Installs and maintains PCs and associated software, networks, servers, and peripherals.
- Supports network products from operational and maintenance perspectives.
- Performs installs, moves, adds, and changes as required.
- Tests and certifies PCs, networks, servers, and client-approved applications.
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor, and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
- Client Service Support
- Knowledge of ticket system and SLA's
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Field Engineer 3
3 days ago
Sunrise Systems Rensselaer, United StatesJob Title: Field Engineer 3 · Job ID: · Location: Rensselaer, NY · Duration: 12+ months On W2 Contract · Must Have: · Client Service Support · Knowledge of ticket system and SLA's · JOB DESCRIPTION · The main duties of this position will include Break fix experience and customer ...
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Field Engineer 3
21 hours ago
Sunrise Systems Rensselaer, United StatesMust Have: · Client Service Support · Knowledge of ticket system and SLA's · JOB DESCRIPTION · The main duties of this position will include Break fix experience and customer service skills. · 1-2 years of technical experience is Preferred. Manager will consider entry leve ...
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Field Engineer 3
17 hours ago
Sunrise Systems Rensselaer, United StatesMust Have: · Client Service Support · Knowledge of ticket system and SLAs · JOB DESCRIPTION · The main duties of this position will include Break fix experience and customer service skills. · 1-2 years of technical experience is Preferred. Manager will consider entry level ...
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Field Engineer 3
21 hours ago
JobRialto Rensselaer, United States: · As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at custo ...
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Field Engineer
21 hours ago
Turner Construction Dallas, United StatesDivision: · Dallas Main · Project Location(s): · Dallas, TX 75231 USA · Minimum Years Experience: · Travel Involved: · Job Type: · Regular · Job Classification: · Entry · Education: · Job Family: · Construction · Compensation: · Salaried Non-Exempt · Position Description ...
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Field Engineer
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CS Energy Limited Rochester, United StatesCS Energy is recruiting Field Engineers for projects throughout the US (primarily on the East Coast). The Field Engineer works alongside Project Operations and Field Management to foster great client relationships, work effectively alongside our employees, and oversee the constru ...
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Omega Innovations Penn Yan, United StatesAbout Voith Group · The Voith Group is a globally operating technology company. With its broad portfolio of systems, products, services, and digital applications, Voith sets standards in the energy, paper, raw materials, and transport & automotive markets. Founded in 1867, Voith ...
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Stellar Enterprises Rochester, United StatesClerk (m/f/d) in the areas of civil engineering / road and path law in Rochester · The city of Wolfratshausen is looking for a full-time clerk (m/f/d) to cover parental leave in the Department 06- Building & Real Estate. · The clerk will be responsible for tasks in the areas of ...
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Field Service Engineer
1 day ago
Ametek, Inc. Rochester, United StatesAmetek, Inc. · Field Service Engineer – Rochester NY · About Us: · At AMETEK, we don't just manufacture market-leading electronic instruments and electromechanical devices — we are using innovation to make the world a better place; technology to improve lives; and talent to solve ...
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Field Service Engineer
1 day ago
Ametek, Inc. Rochester NY, United StatesAmetek, Inc. · Job description: Field Service Engineer – Rochester NY · About Us: · At AMETEK, we don't just manufacture market-leading electronic instruments and electromechanical devices — we are using innovation to make the world a better place; technology to improve lives; an ...
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Field Service Engineer
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AMETEK Rochester, United StatesAmetek, Inc. · Job description: Field Service Engineer Rochester NY · About Us: · At AMETEK, we dont just manufacture market-leading electronic instruments and electromechanical devices we are using innovation to make the world a better place; technology to improve lives; and ...
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Field Service Engineer
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KHR - Recruitment Specialists Rochester, United StatesLet KHR help you find the perfect · candidate · Our client is a leading manufacturer of bespoke food production machinery. · Due to growth, they are currently seeking an experienced Field Service Engineer with an electrical bias, to join their team on a full-time, permanent bas ...
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Field Service Engineer
1 week ago
Ametek, Inc. Rochester, NY, United StatesAmetek, Inc. · Job description: Field Service Engineer – Rochester NY · About Us: · At AMETEK, we don't just manufacture market-leading electronic instruments and electromechanical devices — we are using innovation to make the world a better place; technology to improve lives; an ...
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Civil Field Engineer
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CME Associates Rochester, United StatesJob Description · Job DescriptionCompany Overview · CME Associates, Inc. (CME) is a multi-talented and multi-disciplined engineering technology corporation that provides Construction Materials Evaluation and Technical Support Services to owners and professionals engaged in design ...
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Field Engineering Tech
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Taleo BE Rochester, United States Full timeLeidos is seeking a Field Engineering Technicians to provide field inspections of utility poles in Western New York (Rochester, NY area). · This is an HOURLY full time role with hours contingent on availability of work · Field Engineering Tech Responsibilities: · The successful c ...
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Assistant Field Engineer
3 weeks ago
CS Energy Rochester, United States Paid WorkINTERN · Get real, practical experience with a contractor during your internship As a CS Energy intern, you job meetings with our team and our clients, work on buyouts, submittals, write subcontracts, work with quantities, be involved in staging changes, and work with a team of ...
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Transmission and Distribution Field Engineer
2 days ago
Renewable Energy Systems Ltd. Cohocton, United StatesWe are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of belonging and feel valued for your contributions and the perspectives you b ...
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Controls Field Service Engineer
21 hours ago
Liberty Personnel Services, Inc. Rochester, United StatesSuperb process controls automation systems integration seeks Field Service Engineering or Technician with automation and controls background that wants to be trained to become a Field Service Engineer. · This position is work from home with 30-40% travel. · Service engineering an ...
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Apprentice Field Service Engineer
21 hours ago
Rotork Rochester, United StatesCompany DescriptionJob DescriptionRole purpose The apprentice Field Service Engineer role combines academic and on the job training over a four-year period. Over the four years the apprentice will complete courses within a maintenance and Operations Engineering Technician Apprent ...
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Apprentice Field Service Engineer
21 hours ago
Rotork plc Rochester, United StatesThe apprentice Field Service Engineer role combines academic and on the job training over a four-year period. Over the four years the apprentice will complete courses within a maintenance and Operations Engineering Technician Apprenticeship. · The role is based at our Rochester, ...
Field Engineer 3 - Rensselaer, United States - CMJobPoster
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Must Have