Jobs
>
Menomonee Falls

    operations center investigator - Menomonee Falls, United States - Kohl's Corporate

    Kohl's Corporate
    Kohl's Corporate Menomonee Falls, United States

    3 weeks ago

    Default job background
    Permanent
    Description
    Primary contact for store teams and Loss Prevention teams as it relates to fraud activity and significant events.

    You will be responsible for but not limited to providing support to field loss prevention associates along with other store teams, developing cases with local Law Enforcement to resolve Organized Retail Crime, answering incoming associate calls to assist with shoplifting apprehensions or significant event, researching fraudulent activity,advising partners on fraud patterns and behaviors, and analyzing data and summarizing results.


    ACCOUNTABILITIES
    Assist stores, both Loss Prevention and Store Management, with CCTV and apprehension of suspected shoplifters
    Review and disposition events which could negatively impact overall business, i.e. weather, fires, and other significant events
    Subject matter expert surrounding shoplifter behaviors and Kohl's apprehension guidelines
    Guide store associates in proper actions regarding potential fraud or loss
    Independently identify incidents of associate fraud and theft activity thru data analyst and other investigative sources
    Answer calls from alarm monitoring center and making appropriate decisions on alarm disposition
    Handling incoming store calls for suspected credit card fraud
    Making follow up calls to potential credit card fraud victims
    Assess shoplifting patterns and techniques to identify organized retail crime activity
    Work closing with a multitude of law enforcement agencies
    Active monitoring of at risk store locations
    Develop and follow up on BOLO alerts
    Provide updated information related to store closings
    Communicate effectively verbally and written with leadership and store teams

    QUALIFICATIONS

    REQUIRED:
    High School diploma or equivalent
    Assertive and persuasive
    Extreme multi tasker
    Attention to detail
    Quick decision maker

    PREFERRED:
    Experience in shoplifting apprehensions, fraud investigations and retail store operations
    Working knowledge of Microsoft and Google applications
    Ability to analyze data and summarize results
    Prior retail loss Prevention experience

    SPECIAL REQUIREMENTS
    Ability to work a flexible schedule to include nights and weekends as needed
  • Kohl's

    Operations Center Investigator

    2 weeks ago

    Kohl's Menomonee Falls, United States

    Primary contact for store teams and Loss Prevention teams as it relates to fraud activity and significant events. You will be responsible for but not limited to providing support to field loss prevention associates along with other store teams, developing cases with local Law Enf ...

  • Kohl's

    Operations Center Investigator

    2 weeks ago

    Kohl's Menomonee Falls, United States

    Primary contact for store teams and Loss Prevention teams as it relates to fraud activity and significant events. You will be responsible for but not limited to providing support to field loss prevention associates along with other store teams, developing cases with local Law Enf ...

  • KOHLS

    Operations Center Investigator

    3 days ago

    KOHLS Menomonee Falls, United States

    Primary contact for store teams and Loss Prevention teams as it relates to fraud activity and significant events. You will be responsible for but not limited to providing support to field loss prevention associates along with other store teams, developing cases with local Law Enf ...

  • KOHLS

    Operations Center Investigator

    3 weeks ago

    KOHLS Menomonee Falls, United States OTHER

    Primary contact for store teams and Loss Prevention teams as it relates to fraud activity and significant events. You will be responsible for but not limited to providing support to field loss prevention associates along with other store teams, developing cases with local Law Enf ...

  • Convergint

    Security Account Executive

    6 days ago

    Convergint Menomonee Falls, United States Full time

    Job Details · Description · Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Account Executive to join our amazing culture. In this role, you will cultivate new relationships, gaining an understanding of our customers' needs whil ...

  • Convergint

    Account Executive Security

    4 weeks ago

    Convergint Menomonee Falls, United States Full time

    Job Details · Description · Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Account Executive to join our amazing culture. In this role, you will cultivate new relationships, gaining an understanding of our customers' needs while securin ...

  • Kohl's Corp.

    Corporate Security Officer

    1 week ago

    Kohl's Corp. Menomonee Falls, United States OTHER

    SUMMARY Kohl's Corporate Security Officers are responsible for the safety and security of our most important assets, our people. Our Officers are talented professionals that are the face of our Loss Prevention department in the Corporate buildings · SHIFT · Monday - Friday 3pm -1 ...

  • RJ Schinner Co

    Distribution Warehouse Manager

    3 weeks ago

    RJ Schinner Co Menomonee Falls, United States

    Job Description · Job Description · Build your career with RJ Schinner, a growing, family-owned wholesale redistributor with over 70 years of success . · We have 20 distribution centers throughout the US, 600+ employees, and provide disposable paper, cleaning, and food service ...

  • RJ Schinner Co

    Distribution Warehouse Manager

    3 days ago

    RJ Schinner Co Menomonee Falls, United States

    Build your career with RJ Schinner, a growing, family-owned wholesale redistributor with over 70 years of success. We have 20 distribution centers throughout the US, 600+ employees, and provide disposable paper, cleaning, and food service packaging products to distributors in 48 ...

  • Veolia Environnement SA

    Regional HR Business Partner

    19 minutes ago

    Veolia Environnement SA Menomonee Falls, United States

    Company Description · About Veolia North America · A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, en ...

  • Veolia

    Regional HR Business Partner

    3 weeks ago

    Veolia Menomonee Falls, United States

    Job Details · Company Description · About Veolia North America · A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection ...

  • Veolia North America

    Regional HR Business Partner

    3 weeks ago

    Veolia North America Menomonee Falls, WI, United States

    Company Description About Veolia North America · A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, ene ...

  • Veolia

    Regional HR Business Partner

    4 weeks ago

    Veolia Menomonee Falls, United States

    Job Description · Job DescriptionCompany Description · About Veolia North America · A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous w ...

  • RJ Schinner Co

    Distribution Warehouse Manager

    1 week ago

    RJ Schinner Co Menomonee Falls, United States

    Job Description · Job DescriptionBuild your career with RJ Schinner, a growing, family-owned wholesale redistributor with over 70 years of success. We have 20 distribution centers throughout the US, 600+ employees, and provide disposable paper, cleaning, and food service packagin ...

  • National Black MBA Association

    Investment Consultant

    10 hours ago

    National Black MBA Association Mequon, United States

    Job Description: · Investment Consultant · You joined the financial services industry to make a difference in the lives of your clients. At Fidelity, we have a relentless commitment to our clients. Come join a firm that is a stable industry leader where we focus on the importance ...

  • ASSA ABLOY

    Customer Service Specialist

    21 hours ago

    ASSA ABLOY Mequon, United States

    Career Opportunities: Customer Service Specialist - Oder Processing · Requisition ID Posted - 4Front Engineered Solutions, Inc - BSI IB NA Sales Group - USA: Wisconsin (Mequon) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate - Travel Requir ...

  • ASSA ABLOY

    Customer Service Specialist

    3 days ago

    ASSA ABLOY Mequon, United States

    Career Opportunities: Customer Service Specialist - der Processing · Requisition ID Posted - 4Front Engineered Solutions, Inc - BSI IB NA Sales Group - USA: Wisconsin (Mequon) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate - Travel Require ...

  • Veolia

    Regional HR Business Partner

    1 week ago

    Veolia Menomonee Falls, United States

    Job Description · BENEFITS · Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and be ...

  • SKYGEN USA

    Appeals & Complaints Specialist I

    1 week ago

    SKYGEN USA Menomonee Falls, United States

    Important things YOU should know: · Fully Remote Role · Schedule: Monday - Friday - 8:00am - 5:00pm CST · Holiday & Saturday Rotation · Flex Schedule Potential · What will YOU be doing for us? Review, analyze, and process complaints and appeals regarding dental and visi ...

  • Veolia North America

    Regional HR Business Partner

    4 weeks ago

    Veolia North America Menomonee Falls, United States

    Company Description · About Veolia North America · A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, e ...