- Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment.
- Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
- Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
- Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
- Road test vehicles to diagnose malfunctions and to ensure that they are working properly.
- Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
- Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
- Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
- Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
- Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
- Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks.
- Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company-issued iOS device and our proprietary TRAIT application.
- Accurately complete DOT forms and all other forms of documentation in a timely fashion.
- Work with a high degree of independence and manage own daily schedule.
- Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
- Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
- Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
- Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
- Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
- High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field.
- Safe drivers needed; valid driver's license required
- Valid DOT Medical Card or ability to obtain one prior to employment or within 72 hours of hire
- Possess and supply a set of hand tools necessary to perform required job duties.
- Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months.
- Must be at least 21 years or older.
- ASE T8 (PMI) certification
- ASE T3 (Drivetrain) certification
- ASE T4 (Brakes) certification
- ASE T5 (Suspension) certification
- ASE T6 (Electrical and Electronic Systems)
- ASE T7 (HVAC) certification
- ASE 608/609 certification*
- Understand the implications of new information for both current and future problem-solving and decision-making.
- Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work
- Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
- Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.
- Ability to determine the type of tools and equipment needed.
- Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- $30.67-$46.06 hourly depending on experience and location.
- Safe driving & Tech efficiency bonuses
- Safety Boots & Safety Glasses reimbursement
- Extreme weather gear (Cold & Hot)
- Uniforms provided with laundry service where available
- Take the service truck home daily (stop paying for gas)
- Laptop & company cellphone provided
- Technical training provided to advance your career
- Dedicated career path – 'Over 50% of our front-line managers are promoted from within'.
- Health, dental, vision insurance starts DAY ONE of employment.
- 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company.
- Accrue up to 192 hours (4-weeks and 4-days) of Paid Time Off starting the first year of employment.
- Tuition Assistance/Reimbursement
- Adoption/Surrogacy assistance
- Pet Insurance
- Multiple ERG, diversity groups, and company paid volunteer hours.
- Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.
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