- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Competitive wages
- Career Growth Opportunities
- Fun and Energetic Environment
- Hire qualified personnel according to standards set forth by the company
- Organize and coordinate facility operations to maximize efficiency
- Manage staff
- Ensure supplies, equipment, and inventory are stocked and maintained
- Respond to guest concerns and resolve them appropriately
- Maintain accurate records
- Review and prepare reports for senior management
- Ensure compliance with health and quality standards
- Requires substantial and successful track record in hotel operations
- Leadership experience; preferably 5 years or more
- Proven track record of successes in achieving revenue and service objectives
- Proven ability to recruit, motivate and train a team of professionals
- Responsibilities
- Manages the day to day hotel operations in keeping with all corporate and brand standards
- Maximizes profitability as well as guest and team member satisfaction
- Communicates with hotel owners and corporate offices, as required
- Ensures the development and execution of strategic sales and marketing initiatives
- Leads and manages hotel operations
- Approves hotel department budgets, defining and directing changes, as required
- Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals
- Reviews forecasts and balanced scorecard
- Directs hotel actions required maximizing profitability, increasing service levels and improving team member satisfaction
Ensures hotel implementation and compliance of company and brand policies and procedures as well as Brand Standards - Oversees the sales and marketing activity and results
- Leads and/or participates in sales and marketing strategy meetings
- Participates in efforts to secure business, as needed
- Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded
- Speaks with and responds to guests regarding service challenges
- Facilitates hotel meetings (i.e. Executive Committee; Staff Meeting; All Team Member Meetings, etc) Management
- Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel
- Develops the skills and abilities of direct reports
- Monitors high potential department heads and team member activity and ensures their growth within the company
- Corporate Communication and Owner Relations
- Communication with hotel owners regarding results and aligning strategic plans for the future development of their hotel
- Communicates with a variety of corporate departments regarding implementing standards, procedures and policies
- Provides feedback on company wide initiatives
- Proven experience as a Hospitality Manager is preferred
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of additional languages is a plus
- Ability to resolve issues with a customer-focused orientation
- An outgoing personality
- Excellent communication skills
- Strong organizational and time-management skills
- Bachelors degree in Hospitality Management is preferred
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Hotel General Manager Hilton Experience Required - Sherman, United States - Ava Hotels LLC
![Ava Hotels LLC](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
3 weeks ago
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Description
Job Description
Job DescriptionBenefits:Benefits/Perks
We are seeking a positive, friendly, and experienced General/Hospitality Manager to join our team As the General Manager, you will organize and oversee the daily operations of our facilities.
The General Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.
Responsibilities