Returns Coordinator - Groveport, United States - La-Z-Boy

Description

Comfort starts with our 13,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):
* Obtain a copy of the delivery manifest from each driver making a return.
* Receiving all goods into the Retail Management System that were returned from the delivery trucks and prep lines, ensuring the units return match the items written on the delivery manifest, as well as correct number of units list on the manifest match what was returned.
* Perform an inspection of all units prior to placement and complete the return document.
* Report damage discrepancies to the Supervisor to initiate a claim
* Maintain the area to 5S standards
* Research the EPC number in RMS to determine what to do with the unit and inspect the unit.
* The Return Clerk will determine that the unit falls into a predetermined category established by the Distribution Center.

SCOPE & IMPACT:
It is critical of this role to bring in returned units correctly while maintaining inventory accuracy as well as order fulfillment. Equally important is that the goods are verified, inspected, and the system is updated to show the correct status of the unit and disposition of the unit. The quantity of the units received and whether any discrepancies exist is key to the inventory flow and order fulfillment.

MINIMUM REQUIREMENTS:
* High School Diploma or Ged Required or equivalent
* Proficiency with Office software including email, excel, word, and potentially power-point. Requires the interest and aptitude to learn and use the RMS WMS system in-depth and repeatedly.
* Ability to learn and use a Retail Management System and Warehouse Management System

PREFERRED REQUIREMENTS: none

SUPERVISORY RESPONSIBILITIES: none

PHYSICAL DEMANDS/WORK ENVIRONMENT:
Nearly continuous standing, often continuous hand motion such as typing, talking and listening, walking, bending, squatting, kneeling, crouching, pushing and pulling, lifting to 50 lbs. Sitting and reaching overhead are seldom. Climbing stairs and ladders is not required. May be elevated up to 30 ft. or more.

CORE ATTRIBUTES:
Communicate Transparently
Lead the Team
Impact and Influence
Deliver Results
Coach and Develop

At La-Z-Boy, we are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. We understand that our employees' diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to Build Something Amazing.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

Work Shift: