Assistant Property Manager - Houston, United States - ResProp Management

ResProp Management
ResProp Management
Verified Company
Houston, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 11,000 units and we are continuing to grow daily.

We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.


What you'll be doing:


  • Maintain resident ledgers including posting rent payments and issuing charges, concessions and final account statements
  • Initiate all necessary lease violations, late rent notices, and evictions as needed
  • Assist Property Manager with Accounting Month End
  • Assist with the leasing process from tour to movein including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent movein experience.
  • Understand the value of the property features as they relate to the prospective resident's needs.
  • Support occupancy and retention goals by following up with potential and current residents.
  • Build relationships with residents through courteous and timely response to needs and concerns.
  • Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
  • Work with other teammates to plan and organize resident events.
  • Train and develop other teammates (provide onthejob training to leasing consultants and schedules company training).
  • Visually inspect/prepare the entire property (office, models, compactor, vacants, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness.
  • Responsible for inhouse bad debt collections
  • Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.

What you must have:


  • At least one year of leasing experience in residential property management
  • Ability to work a varied schedule including weekends and holidays as required
  • Cheerful attitude and focused on customer service
  • Strong written and verbal communication skills
  • Strength in Sales / Leasing / Closing / Delinquency Management / Renewal Management

What's Nice to Have:


  • Bachelor's degree preferred
  • Bilingual English and Spanish
Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company.

We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance.


In addition, we offer the following:

  • Competitive salary
  • Medical, Dental, & Vision Benefits
  • 401(k) retirement plan
  • Competitive Paid Time Off
  • Discounted rent at any properties owned by ResProp Management
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