Sr. Mgr, Product Support - Tualatin, OR

Only for registered members Tualatin, OR, United States

1 month ago

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Job summary

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

Responsibilities

  • Leading and mentoring Product Support (PS) engineers on technical issues and escalations.
  • Laison between Global Product Group (GPG) and onsite PS engineer & customer in terms of technical knowledge/problem solving/decision making.

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