IT Systems Analyst Iii - Lisle, United States - Duly Health and Care

Duly Health and Care

Verified Company

Lisle, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

IT Systems Analyst III - Corporate Solutions

Full-Time, 40 hours per week.
Monday
Friday; Hours will vary.

Hybrid

Must be willing to travel to Downers Grove Corporate Office.

Responsibilities:

MAJOR RESPONSIBILITIES

Assisting in planning/analyzing of highlevel software strategies & solutions through functional and technical expertise including planning/managing upgrades
Identify ways to foster a team environment. Look for opportunities to increase the knowledge sharing amongst the rest of the IT department and with our partners and customers. (40%)
Provide training and coaching to other members of the IT department (including Analysts I and II).
Working with endusers to address and resolve technology issues which arise with daily operational use of supported hardware and software solutions
Supporting and mentoring lesstechnical and/or lessexperienced system and business analysts during system design and maintenance
Interact directly with other team members, physicians, and endusers, to understand business problems and help to identify solutions.
Working with endusers to help them understand the defined workflows and system functionality.
Working with endusers and other team members to identify when new workflows or functionality is required to meet their individual needs.
Identifying, analyzing, escalating, and resolving critical initiative risks and issues. (20%)
Documenting system requirements, release notes, test plans, training documentation, etc. as required by our project delivery methodology.
Coordinate with other administrative and support teams within DMG (i.e., compliance, patient accounts).
Focus on continuous improvement within the IT department.
Ensure that every business customer that approaches IT has a positive experience.
All other duties as assigned.

Qualifications:

Level of Education
Bachelor's Degree in Information Technology or 4 years related experience or equivalent combination of education and experience. Master's Degree a plus.

Years of Experience

Minimum of 5 years if incumbent has bachelor's degree
OR 9 years if incumbent doesn't have bachelor's degree

Describe Type of Experience

Software development experience with Microsoft tools (e.g.,.Net Framework (2.0, 3.0, 3.5), C#, ASP.Net, TFS & SQL Server).
Experience with SQL Server, SSIS, IIS, SharePoint Server and/or BizTalk not required but beneficial.
Project management experience required.
Previous experience demonstrating process improvements.
Healthcare experience strongly preferred.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES (KSA)

Familiarity with database design and usage
Strong analytical, organizational, problem solving, and project management skills
Strong communication skills and the ability to interact with all levels of the organization
Ability to maintain composure and clarity of thought under pressure
Proven success in contributing to a teamoriented environment
Desire to identify and drive change initiatives within an organization
Interpersonal flexibility
Knowledge of HL7 helpful
Excellent leadership and interpersonal skills