Supervisor - Chick-fil-a Lincoln University - Thompson Hospitality Corporation

Thompson Hospitality Corporation

Verified Company

Lincoln University, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:
A Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart.

They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times.

Our Supervisors are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service.

A Supervisor's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members.

Supervisors lead by example and set the tone that others will follow.

Competitive Benefits:

Health/Dental/Vision
Paid Time Off
401(k), matched up to 4%
Short

- and Long-Term Disability

Tuition Reimbursement
Employee Referral Program
Pet Insurance
Discounts: Hotels, Travel, Tickets, Restaurants
Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Responsibilities:

Participating operationally in daytoday activities in highvolume, fastpaced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken

Qualifications:

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fastpaced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Who We Are:

Lincoln University is a historically Black university located in Lincoln University, Pennsylvania, USA. Founded in 1854, it is one of the oldest HBCUs in the United States and holds a significant historical legacy in providing education to African American students. Lincoln University offers a diverse range of undergraduate and graduate programs, emphasizing academic excellence, research, and community service.

Thompson Hospitality is the nation's largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year.

Thompson Hospitality focuses on three core areas in everything we do:

Purpose
Give back to our communities
Celebrate diversity
People
Do the right thing
Treat people the way you want to be treated
Always do your best
Be accountable for our actions
Performance
Serve the highest quality food
Provide worldclass service
Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
**This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.