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Sales Marketing Coordinator - Hurst, United States - Mdm Scaffolding Services Inc.
4 weeks ago
Description
About MDM Scaffolding
MDM Scaffolding is a full-service provider of specialized services, access, shoring, and hoisting solutions to the industrial, commercial, and aircraft industries since 1993.
We deliver efficient, high-performance multi-service solutions; a wide range of commercial and industrial equipment; and an experienced engineering staff to service your construction project needs.
We pride ourselves on investing in our workforce and offer a competitive compensation package and benefits (PTO, health, dental and vision, short-term and long-term disability, accident, life, and travel insurance), as well as extensive on-the-job training for all eligible employees.
The Sales amp; Marketing Coordinator is responsible for the management of all Sales Team members utilizing SalesForce CRM. Primary duties include working cooperatively with the outside sales and design team's providing assistance for preparing designs and bids. This position will assist with identifying business opportunities, building and maintaining successful relationships with prospects and existing customers. This position entails a creative mindset that will also be responsible for implementing all social media and marketing programs.
Key Responsibilities:
Account management with customer satisfaction driven sales efforts
Responsible as the point person for organizing and distributing sales opportunities to outside sales representatives for bid development
Managing of the bid and design database to ensure all designs are being completed in accordance with the due dates
Work closely with Sales Team to assist with packaging up final sales documents to be submitted to customers
Customer Interaction:
Communicate with customers daily for all follow-up on quote database and to assist in continuing to grow and maintain customer relationships with Constant Contact
Ability to understand and quickly respond to customer communications to direct sales member via phone, email, and CRM
Contact potential customers for business development opportunities to promote MDM services
Establish and implementation of customer satisfaction outreach program
Marketing amp; Social Media:
Develop, produce, coordinate, and implement various internal and external related marketing deliverables and services
Assists in creating high quality proposals and other collateral to present MDM in a compelling and innovative way
Manage all social media posting of projects, events, customer testimonials and more across all media platforms
Coordinate with Sales at local marketing and customer events as needed (e.g., coordination of sales literature, booth preparation, etc.)
Qualifications:
Ability to read and respond to common inquiries from customers and/or employees
Professional and strong communication skills, as a liaison between customers and project team members
Skilled in time management, organization and multitasking while maintain flexibility
Proficient in digital technology platforms
Salesforce CRM knowledge a plus
At least 5-years administrative experience and/or sales support
Customer satisfaction driven with frequent communications via phone and email
Ability to work as a team member in a fast-paced customer-driven environment
Skills and ability to organize and develop systems (check points) toward maintaining daily activities/tasks
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