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General Manager
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General Manager - Bellingham, WA, United States - Northwest Center
Description
Northwest Center (NWC) is an ambitious, dynamic, and driven social enterprise organization that operates successful businesses to drive societal change.
We are focused on our collective North -a world where all children have equitable access to education and the employment rate for people with disabilities is the same as the general population.
Since its inception in 1965, Northwest Center has built and acquired a portfolio of commercial businesses to fuel our mission of disability inclusion and enable our journey North.
Position:
General Manager of Operations
Relocation Stipend of up to $10,000 is available.
LithtexNW is a Northwest Center business that does good in the world. This means the top-quality printing services LithtexNW delivers funds for Northwest Center's nonprofit services. We are a versatile commercial printing company offering sheetfed offset and digital printing services. Our facility is fully equipped with a comprehensive bindery, which includes letterpress and wide-format equipment.
As a commercial printer with over 100 employees during peak production season, we currently serve both the public and commercial sectors, with ambitious plans to expand our presence and customer base in the coming year.
To drive this growth and advance our mission, we are seeking a dynamic, results-oriented business leader who will support our cause.
Reporting to our Chief Growth & Operating Officer (CGOO), the General Manager provides staff leadership, ensures operational efficiency and effectiveness in our printing plant, spearheads sales and marketing efforts to generate revenue, and fosters customer success.
In this role, you will take ownership of the profit and loss statement, work to enhance awareness of our service offerings, drive robust growth and scalability, deliver impressive bottom-line results, and empower the team to optimize current operations.
Join us in our journey to make a difference through exceptional printing services and meaningful contributions to the community.Based on managing strong business fundamentals and growth. Competitive and affordable Medical (including hearing & hardware coverage), Dental, Vision, Disability, and Life Insurance
~ Relocation Stipend of up to $10,000 is available.
~7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
~ Retirement 401(K) with a company match
~ Employment Assistance Program (EAP) via Spring Health
~ Physical Wellness Reimbursement Program - $25/month
~ Operations:
Responsible for overall management, growth, and profitability of operations at both the Bellingham plant and the Mt. Provide leadership to multiple managers who ensure the retention of current customers and the acquisition of new customers through high-quality and cost-effective solutions
Develop and meet company goals while supplying expertise and guidance on operations
Coaching and development of the team to ensure strong bench strength and succession planning opportunities
Monitoring the printing industry for developments and informing leadership of important advances, including making equipment recommendations to improve cost, quality, and performance
Ensure compliance with local, state, and federal laws and regulations and company policies
Business Development:
Expand the company's business across work environments, helping build customer relationships and assisting the CGOO in maximizing the company's operating performance
Lead LithtexNW business development/ sales team to expand market share in existing markets, expand into new industries, and drive partnerships within mission-adjacent printing services (e.g. accessible printing) that can be converted to successful clients
Develop and nurture relationships with key strategic individuals (local and regional non-profits, key industry players, strategic suppliers, government clients, and small and mid-sized organizations)
Experienced operational leader (10 + years experience in printing or manufacturing-based industry) well versed in financial management with full P&L accountability
A supportive and adaptable manager who leads based on data and KPIs while maintaining a focus on leading inclusively
Entrepreneurial by nature, constantly seeking potential growth areas both for business continuity and incremental growth
Strong verbal and written communication skills in both the leadership setting and with staff at the plant
Strong commitment to Diversity, Equity, and Inclusion
Northwest Center is committed to offering reasonable accommodations to applicants with disabilities.
If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us at [email protected].
At Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele.
We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together.
We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others.
Our goal is to create and implement more equitable practices, policies, and culture. Northwest Center is proud to be an equal opportunity employer, including disability and veteran status.#
